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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (755 reviews)

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4.93

Based on 755 reviews, last reviewed 22nd Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (755)

Review of the Capital Credit Union, Loans:

Great service helping the people great service

Great service helping the people Reviewed on: 15th April 2025

Credit Union no 1

The simplicity of this service is second to none. Reviewed on: 14th April 2025

Capital Credit Union loan offer..

Capital Credit Union offered me a loan at a very competitive rate. The application process was very easy and someone was always on hand to provide advice when I needed it. Reviewed on: 14th April 2025

Easy and stress free always been really friendly ove...

Easy and stress free always been really friendly over the phone and helped when I needed help Reviewed on: 14th April 2025

Very helpful and informative staff

Very helpful and informative staff Reviewed on: 14th April 2025

Easy to contact and available to phone and speak to.

Easy to contact and available to phone and speak to. Have always found the staff extremely helpful and knowledgeable. Reviewed on: 14th April 2025

They've been great with me for loan.

They've been great with me for loan. Helped massively! Reviewed on: 14th April 2025

No mess just attention.

No mess just attention. The staff couldn’t be more helpful and kind. Been with CCU for years. I’d use them before others every time Reviewed on: 14th April 2025

Always happy to help

Never had any problems with capital credit union . Either on line or by telephone Reviewed on: 14th April 2025

I had a lovely experience

I had a lovely experience and everyone that I spoke to was very informative Reviewed on: 14th April 2025

Very supportive and professional people dealing with...

Very supportive and professional people dealing with the members,and easy to approach and friendly manner this is how I will recommend to my friends and family.colleagues at work Reviewed on: 14th April 2025

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