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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (650 reviews)

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4.94

Based on 650 reviews, last reviewed 20th May 2025

41300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Fast and effective service, helpful staff. Fast and effective service, helpful staff. I used the services a couple of times, they never disappoint Reviewed on: 20th May 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (650)

Review of the Capital Credit Union, Loans:

Loan plus save

Having the ability to get a loan that’s affordable and save at the same time. More companies should take note and learn from credit union. Reviewed on: 15th April 2025

Helpful Staff and Great Product

I have both a loan and savings as well as life insurance. Every time I contact Capital Credit Union my questions and queries are answered with great help Reviewed on: 15th April 2025

I have been a member of the credit union since the 9...

I have been a member of the credit union since the 90s and was extremely grateful for the fact that they worked with my council employer deducting money directly from my salary. This enabled me to save for larger items I would otherwise have found difficult to do on my own . I have saved with the CCU for 30 years or so and always found them very helpful, straightforward and approachable. I believe dealing with them changed my habits with regard to saving which led me to better financial decision making Reviewed on: 15th April 2025

Excellent services

Since I have been with you Guys,your Services have been Topnotch, the rate is quite Favourable,you have been of great help to me, I really appreciate how responsive and helpful your customer service is. Thank you for the Excellent service and support you provide. Thank you Reviewed on: 15th April 2025

Great service helping the people great service

Great service helping the people Reviewed on: 15th April 2025

Took out a Christmas loan ,application was straight...

Took out a Christmas loan ,application was straightforward, money was in my account promptly and repayment come off my salary ,very straightforward and have recommended them to work colleagues. Reviewed on: 15th April 2025

Quick and easy

They treat you like a person. The whole process was quick and easy. Reviewed on: 15th April 2025

Client centered

Client centered services. I was in need of a loan and as soon as I applied, they responded. That was just the time I have joined them. And it was very impressive. I also like the fact that they respond to customers calls with immediate attention. Reviewed on: 15th April 2025

Fantastic Experience

Very helpful, professional service Reviewed on: 15th April 2025

Capital Has Your Back

Been a member for 20+ years, NEVER had a bad experience. Always helpful when needed. Member focused, transparent and a delight to deal with. Reviewed on: 15th April 2025

Above and beyond staff, I feel cared for and respected

When my boyfriend went into hospital in the USA, I had to quickly buy a flight to be with him, it cost over £1000, that's a months wage for me, I had to approach Capital Credit Union at the eleventh hour and they came through for me, they really went above and beyond to help me get to where I needed to be. I have had several loans from CCU since joining them in 2010, they never lend without enabling me to save while paying back, so I can maintain a feeling of being in control of the loan, I always have savings accruing whole paying back. I have always received top notch customer service from their staff too. Great company! Reviewed on: 15th April 2025

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