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Capital One: Classic Credit Card reviews

Name: Classic Credit Card
Rating: 4.04 (280 reviews)

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4.00

Based on 279 reviews, last reviewed 15th Jun 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

24%

10%

Latest highest rating:

5

Capital one was very easy to apply for for through t... Capital one was very easy to apply for for through their app with speedy results Reviewed on: 15th June 2025

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025

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About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (280)

Review of the Capital One, Classic Credit Card:

Zopa asked me to vote for them

But they are untrusting utter rubbish so I'll vote for anyone but them . Reviewed on: 11th April 2023

Brilliant service

The customer service is brilliant no long waits when you ring them up. Always helpful. I'm happy with overall experience with capital one. The application process was straightforward. Would recommend to others looking to build credit Reviewed on: 25th June 2016

great service

easy to get hold of them and always ready to help with any queries Reviewed on: 20th June 2016

Following a death

I have recently lost my father, among his creditors is capital one, once I informed them of his death and spoke to an advisor regarding lack of funds, they were so helpful. Explained the process, and said there would be some forms If I get stuck to ring them for assistance. They were so helpful and anyone on my position they made the whole process so much easier to process. Many thanks Reviewed on: 5th June 2016

Good company

Never had any problems with my capital one credit card. It's a shame that the cashback was stopped but I believe this isn't their fault. Haven't had much contact with customer services but they've always been helpful on the occasions that I have Reviewed on: 2nd June 2016

Great credit card provider

Got great deal on a balance transfer easy application Reviewed on: 30th May 2016

Capital One Credit Card

Very smooth and straightforward application process. Once approved, the card and pin number was received promptly. Setting up the online account was very straightforward and site is very easy to navigate. Reviewed on: 29th May 2016

A professional company very customer focused

Had the lap top hacked credit card cloned and on line spending occurring, Capital One very on the ball, new card arranged and sent out ext day for minimal disruption. Lengthy but rapid solution found with refund. Operators so helpful and reassuring, was put as ease and would heartily recommend them Reviewed on: 23rd May 2016

Very high interest rate

Interest is very high I would avoid at all cost! Reviewed on: 19th May 2016

Easy to use and great communication

I have not had a credit card for many years but I love been able to seen all my account activity at a glance Reviewed on: 9th May 2016

Poor customer Service

All I wanted to do was changing my payment dates after starting a new job , It took one , very long, phone call....followed by another and another and another ....! There is also the small matter of the appalling interest rate Reviewed on: 29th April 2016

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