Write a review

Capital One: Classic Credit Card reviews

Name: Classic Credit Card
Rating: 4.03 (274 reviews)

View other Capital One products

3.94

Based on 274 reviews, last reviewed 26th Feb 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

51%

25%

10%

Latest highest rating:

5

One of the best credit card companies in the UK Capital One have always been very good to me as a credit card company and I would recommend their products to everyone. Reviewed on: 26th February 2025

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025

Read all reviews See your review

About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (274)

Review of the Capital One, Classic Credit Card:

Zopa asked me to vote for them

But they are untrusting utter rubbish so I'll vote for anyone but them . Reviewed on: 11th April 2023

A professional company very customer focused

Had the lap top hacked credit card cloned and on line spending occurring, Capital One very on the ball, new card arranged and sent out ext day for minimal disruption. Lengthy but rapid solution found with refund. Operators so helpful and reassuring, was put as ease and would heartily recommend them Reviewed on: 23rd May 2016

Very high interest rate

Interest is very high I would avoid at all cost! Reviewed on: 19th May 2016

Easy to use and great communication

I have not had a credit card for many years but I love been able to seen all my account activity at a glance Reviewed on: 9th May 2016

Poor customer Service

All I wanted to do was changing my payment dates after starting a new job , It took one , very long, phone call....followed by another and another and another ....! There is also the small matter of the appalling interest rate Reviewed on: 29th April 2016

Very helpful

They were very helpful when I got behind in payments, setting up a repayment plan and giving advice. Reviewed on: 26th April 2016

OK

Credit Card used to pay 1% Cashback. Now it doesn't so Card is just average, nothing special Reviewed on: 21st April 2016

Very helpful

I got a little behind with my payments and worried about getting in contact with Capital one but they were very helpful offering advice and put me on reduced payments. Reviewed on: 21st April 2016

No problems, pretty good

Usage in general is good. I've had no problems and would recommend if wanting an easy to use credit card for whatever reason Reviewed on: 21st April 2016

Great company

This company is great.I never had any problems with them and if you are in trouble,they always try to help.I would like to recommend them. Reviewed on: 21st April 2016

Friendly staff and service, easy to get through and deal with any issues you may have

Such friendly staff, they don't make you feel like they just want your money. I found calling them easy with no long waiting periods and was put through to a very helpful person that explained to me in detail everything I needed to know. Reviewed on: 21st April 2016

Do you have a different Capital One product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Partnership Card
from John Lewis 1.34 from 864 reviews
Flex Credit Card
from Monzo 4.96 from 2233 reviews
PayPal Credit
from PayPal 4.92 from 30761 reviews

There's still more to see!

Capital One has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Capital One: Classic Credit Card reviews

200% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Capital One Classic Credit Card reviews (274)

Zopa asked me to vote for them

A professional company very customer focused

Very high interest rate

Easy to use and great communication

Poor customer Service

Very helpful

OK

Very helpful

No problems, pretty good

Great company

Friendly staff and service, easy to get through and deal with any issues you may have

Do you have a different Capital One product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024