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Chase Bank: Current account reviews

4.94
Based on 44,259 reviews, last reviewed 14th Jun 2025
93% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Chase Bank - Quality App After reading about Chase on smartmoneypeople I set up an account within 15 minutes and it was straight forward. I cannot fault it at all as you get t... Read more Reviewed on: 14th June 2025
Pom Trahern's avatar
Pom Trahern

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44259)

Review of the Chase Bank, Current account:

Best current account for everyday spending

5
If you haven’t switched your everyday spending to a Chase account yet, why not? You get 1% cash back on all purchases online or with debit card and they’re now paying out 1% on interest held in the current account plus they “round-up” the price of your purchases and put the difference in to a little savings account that has 5% interest. No fees at all. I’ve literally recommend this account to everyone I know! Reviewed on: 1st June 2023

Chase Bank - Quality App

5
After reading about Chase on smartmoneypeople I set up an account within 15 minutes and it was straight forward. I cannot fault it at all as you get the debit card immediately for my iPhone wallet. It gives access to open further current accounts and access to 5% savings. I love this App and Bank as it is easy to use and move money. Reviewed on: 14th June 2025

Was excellent

4
Was excellent. Started dropping cashback choices. Not to good now. Excellent for use abroas Reviewed on: 14th June 2025

Chase app review

5
I find chase easy to use, the app is excellent for managing finances and arranging accounts and is very clear on updates, interest and navigating account management. Reviewed on: 14th June 2025

Banking app is easy to use and always working, easy...

5
Banking app is easy to use and always working, easy to set up the account, very efficient and would recommend. Reviewed on: 13th June 2025

Excellent customer service, very proffessional.

5
Excellent customer service, very proffessional. Reviewed on: 13th June 2025

Good banking

4
Rarely need to contact customer services, when I've had any issues, customer service chats have resolved the issue Reviewed on: 13th June 2025

Excellent service and provides all you need from a bank

5
Excellent service and provides all you need from a bank Reviewed on: 13th June 2025

They change their offers too often

4
They change their offers too often, but cash back and linked savings are good, and app is very easy to use. Reviewed on: 12th June 2025

My Chase Bank current account works well as my prima...

5
My Chase Bank current account works well as my primary option, with a sleek app, useful cashback rewards, and fee-free spending abroad, though the lack of overdraft support is something to consider. Reviewed on: 12th June 2025

brilliant, 1% cashback on petrol, groceries and tran...

5
brilliant, 1% cashback on petrol, groceries and transport and 5% AER roundup Reviewed on: 12th June 2025

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