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Chase Bank: Current account reviews

4.94
Based on 44,325 reviews, last reviewed 25th Jan 2026
1000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Perks including round up and interests rates Good interest rates and perks. Love the round up feature Reviewed on: 25th January 2026
Ruth hutton's avatar
Ruth hutton

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026
tom s's avatar
tom s

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44325)

Review of the Chase Bank, Current account:

Simple and useful account

5
I've used quite a few online banks and have found Chase to be my choice. No charges to have a card. Easy app to use, although I don't like the way it displays the balance. Overall hassle free. Cashback on purchases is the icing on the cake. Reviewed on: 16th March 2023

Easy Banking.

5
I have held accounts with Chase for the past 5 years. I have various savings pots and a credit card in addition to my current account. Everything is so easy to manage via the app based system. Regular offers are made available which I usually take advantage of e.g. increased savings rates, introduce a friend incentives. Reviewed on: 23rd January 2026

Great Current Account

5
I've had this account for my main spending for a couple of years now, opened back when you got 1% cashback on every debit card transaction. It's disappointing that cashback is now limited to groceries, fuel and travel, but that's still pretty good, particularly as there are no monthly fees. The app is easy to use, and on the odd occasion I've needed customer services they have been great. The interest rate has dropped on the savings accounts, but still worth having for setting some money aside. I have recommended Chase to friends and family, and will continue to do so as the savings rate for new customers is good, even though this doesn't benefit me personally! Reviewed on: 23rd January 2026

chase current account.

5
always very transparent and their communication about my account is aways good and informative very easy to use their online banking app as well as their website Reviewed on: 23rd January 2026

Excellent service - great customer service

5
Excellent service - on-line account is very easy to use, and customer friendly Reviewed on: 23rd January 2026

Excellent straight forward app that doesn't crash, g...

5
Excellent straight forward app that doesn't crash, good service Reviewed on: 23rd January 2026

Loved this account

5
Loved this account for its round up feature, 1% cash back and interest rate deals for new customers. Bonus perks of free spending abroad are very handy too. I only stopped using the account due to the change in what spending qualifies for cash back as other accounts offer more coverage, however still love the account to feel confident while travelling. Reviewed on: 23rd January 2026

Recently changed to Chase Bank.

4
Recently changed to Chase Bank. They have kept me informed of every payment I make by credit card or debit. They send me a steady stream of information on any matter that might affect my balance. Reviewed on: 23rd January 2026

good service provided good interest rate and ease at...

5
good service provided good interest rate and ease at using the apps Reviewed on: 23rd January 2026

Generally excellent.

5
Generally excellent. Two things needed international bank transfer and being able to allow Xero to access my transactions. Reviewed on: 23rd January 2026

Excellent Customer service.

5
When my card was used fraudulently chase were very quick to issue a refund of the value taken and also changed my card details. I didn't even have to wait for a new card in the post as it can all be done electronically. They are always available at the end of the phone and always very helpful Reviewed on: 23rd January 2026

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