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Chase Bank: Current Account reviews

4.95
Based on 37,475 reviews, last reviewed 23rd Dec 2024
80% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024
Dracea F's avatar
Dracea F

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37475)

Review of the Chase Bank, Current Account:

Just The Best

5
I changed to Chase a year ago when they were offering the best in British banking in terms of cash back, interest rates and simplicity. They still are so I have no reason to think of changing and have encouraged members of my family to change too. Reviewed on: 17th March 2023

1% cashback...

4
Been using Chase for the last two years and the fact you get 1% cashback on your spend makes it for me worth using all the time. The time it takes also to send and receive money transfers is also super quick, and if it wasn't for BCWYC and finding Andy on YouTube I would never have found this account Reviewed on: 28th November 2024

Amazing cashback incentive, great card to use overseas

5
Amazing cashback incentive, great card to use overseas fee free. App is also amazingly easy to navigate Reviewed on: 28th November 2024

Responsive customer service and nice app design.

5
Responsive customer service and nice app design. Reviewed on: 28th November 2024

Chase Bank Keeps Rewarding Customer

5
Chase have been very kind to existing users by continuing to offer their cashback feature. Near perfect exchange rates on overseas debit card transactions is a huge plus. Overall customer service has been excellent whenever I’ve used it. Reviewed on: 28th November 2024

Whenever I need help a human help would respond with...

5
Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Chase, great perks and smooth operation.

5
My experience with Chase has been, very smooth, and so far the perks have been amazing. The 1% cashback is a great incentive (although I wish it lasted longer than a year). Creating a current account was hassle free but secure. Prompt delivery of the debit card to. Reviewed on: 23rd November 2024

Good for managing personal finances.

5
Good product for managing day to day finances. I like the ability to have sub accounts. App is very intuitive. Reviewed on: 23rd November 2024

Great current account

5
The process to open a Chase current account is straightforward. The 1% cashback on debit card spending and fee free overseas spending make the Chase current account a great one to have. Reviewed on: 23rd November 2024

VERY GOOD APP AND ACCOUNT

5
Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024

Chase Bank Cashback: Appreciated but Less Accessible

4
I appreciate the 1% cashback offered by the Chase bank current account. However, I’m concerned about the recent increase in the transfer threshold from £500 to £1500. This change makes it more challenging to qualify for the cashback benefits, especially for those who may not have the flexibility to transfer larger amounts regularly. Reviewed on: 21st November 2024

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