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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44328 reviews)

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4.94

Based on 44,328 reviews, last reviewed 5th Feb 2026

1425% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Everything runs smoothly and is very easy to operate Everything runs smoothly and is very easy to operate Reviewed on: 5th February 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (44328)

Review of the Chase Bank, Current account:

Great service and very friendly app.

Great service and very friendly app. The 1%cash back is great. Reviewed on: 15th February 2024

Chase bank experience has been great

My experience with Chase bank has been very positive, they were quick to respond when I needed help and the app is very user friendly. There are notifications for payments (recent and upcoming) which I find really helpful and it's easy to transfer money to my savings accounts. Reviewed on: 25th January 2026

Great app and fantastic customer services.

Great app and fantastic customer services. Savings rates adjust to bank of England base rate change within hours and the same for rises and falls. Reviewed on: 23rd January 2026

Chase current account

Great app, decent savings rates and and provides functional hands-on management of my money Reviewed on: 23rd January 2026

Current account

Really easy manageable account accessible great help when required and excellent ability to save Reviewed on: 23rd January 2026

Excellent service

I had a problem with a transaction whilst I was abroad and unable to make a telephone call to Chase so I contacted them via their text service and it was sorted out immediately which was excellent service. Reviewed on: 23rd January 2026

Good customer service with quick response times.

Good customer service with quick response times. Reviewed on: 23rd January 2026

Easy Banking.

I have held accounts with Chase for the past 5 years. I have various savings pots and a credit card in addition to my current account. Everything is so easy to manage via the app based system. Regular offers are made available which I usually take advantage of e.g. increased savings rates, introduce a friend incentives. Reviewed on: 23rd January 2026

Great Current Account

I've had this account for my main spending for a couple of years now, opened back when you got 1% cashback on every debit card transaction. It's disappointing that cashback is now limited to groceries, fuel and travel, but that's still pretty good, particularly as there are no monthly fees. The app is easy to use, and on the odd occasion I've needed customer services they have been great. The interest rate has dropped on the savings accounts, but still worth having for setting some money aside. I have recommended Chase to friends and family, and will continue to do so as the savings rate for new customers is good, even though this doesn't benefit me personally! Reviewed on: 23rd January 2026

chase current account.

always very transparent and their communication about my account is aways good and informative very easy to use their online banking app as well as their website Reviewed on: 23rd January 2026

Excellent service - great customer service

Excellent service - on-line account is very easy to use, and customer friendly Reviewed on: 23rd January 2026

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