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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44253 reviews)

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4.94

Based on 44,253 reviews, last reviewed 13th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent service and provides all you need from a bank Excellent service and provides all you need from a bank Reviewed on: 13th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44253)

Review of the Chase Bank, Current account:

Chase bank 1% cashback

This current account is brilliant for everyday spending, my partner and I both have an account that we transfer our available cash to each month which helps us budget better but you also get 1% cashback on spending plus if you “roundup” your spending to the nearest pound they put that money into a saving account with 5% interest! Reviewed on: 2nd February 2023

To be honest nothing every company has issues but yo...

To be honest nothing every company has issues but you are giving your best Reviewed on: 28th April 2025

Easy to set up and accessible.

Easy to set up and accessible. Queries are answered quickly and effectively. Let you know about their products but not pushy. Reviewed on: 27th April 2025

Account opening

The account opening procedure was very easy when following the instructions given by Chase. Reviewed on: 25th April 2025

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Love it!

Love it! Great bank, love the ease of access between acounts and how easy it was to sign up. Reviewed on: 23rd April 2025

Safe and secure: Chase are very security conscious

Chase are very security conscious and always get back to you on the phone Reviewed on: 23rd April 2025

Chase started very well high interest on savings exc...

Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out there cash back only on a get items now. A very poor and bleak future for them time to change. Worst this is there senior exec and CEO do not listen to its customers look on trust pilot Reviewed on: 22nd April 2025

Brilliant

Easy to set up, easy to access- give great information on products that are relevant to me. Reviewed on: 22nd April 2025

Only had a Chase account for about a.

Only had a Chase account for about a. Month@ they were so helpful made the whole opening of account easy & simple no stress the chat line was amazing as well Reviewed on: 22nd April 2025

Very user friendly

Very user friendly app, easy to navigate online banking, simple and convenient ways to allocate money to various ‘pots’, useful advice & guidance, frequent updates on transactions Reviewed on: 22nd April 2025

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