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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44259 reviews)

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4.94

Based on 44,259 reviews, last reviewed 14th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank - Quality App After reading about Chase on smartmoneypeople I set up an account within 15 minutes and it was straight forward. I cannot fault it at all as you get t... Read more Reviewed on: 14th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44259)

Review of the Chase Bank, Current account:

Chase is a game-changer!

Chase has made an enormous difference to the way I manage my money. Having separate accounts under one card is a real game-changer, and so much better than the confusing “pots” offered by other banks. It’s so much easier to budget and see where my money is going. The app is clear and easy to use, and the flexibility with options and access to my money and savings makes it actually enjoyable to manage my finances. The round-up feature is really helpful too, and the cash back is a nice bonus. Thank you, Chase! Reviewed on: 15th February 2024

Great bank, have taken the hassle out of banking!

Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. They're forward thinking and I've recommended them to a few friends and family. Reviewed on: 20th May 2025

Terrible customer service.

Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a resolution. Agents don’t look at the history and request to repeat yourself. Reviewed on: 14th May 2025

Great service for current account

Great service for current account Reviewed on: 10th May 2025

Good bank

I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see where you money is going and it’s easy to use Reviewed on: 5th May 2025

Love using chase, so simple and so clear.

Love using chase, so simple and so clear. Cash back and round up feature is great for making extra saving. Reviewed on: 30th April 2025

i am very happy with the good service provided by ch...

i am very happy with the good service provided by chase bank since an account with the bank Reviewed on: 29th April 2025

To be honest nothing every company has issues but yo...

To be honest nothing every company has issues but you are giving your best Reviewed on: 28th April 2025

Easy to set up and accessible.

Easy to set up and accessible. Queries are answered quickly and effectively. Let you know about their products but not pushy. Reviewed on: 27th April 2025

Account opening

The account opening procedure was very easy when following the instructions given by Chase. Reviewed on: 25th April 2025

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

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