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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (47931 reviews)

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4.94

Based on 47,931 reviews, last reviewed 15th Feb 2026

88350% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent and professional customer service. Excellent customer service. Easy to access. It would be even better if we can have online access instead of just mobile app Reviewed on: 15th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (47931)

Review of the Chase Bank, Current account:

Great account which is easy to use, great customer s...

Great account which is easy to use, great customer service and good interest rates. Reviewed on: 15th February 2024

Great bank, around he clock support and good custome...

Great bank, around he clock support and good customer services. Whenever I have had an issue, chase have always been on hand to support. There have been times however where they have generally gone the outcome that I have expected (especially with regards to an instance involving a scam), but talking with their team and going over due diligence more thoroughly has helped me prepare for future situations. Reviewed on: 15th February 2026

Straightforward transactions.

Straightforward transactions. No delay Reviewed on: 15th February 2026

Love my chase account, great for using abroad , abso...

Love my chase account, great for using abroad , absolutely no problems Reviewed on: 14th February 2026

Good service and never had any issues

Good service and never had any issues Reviewed on: 14th February 2026

Best current account provider.

Best current account provider. Best savings account provider. Reviewed on: 14th February 2026

Nothing not to love

I have a current and saving account - no issues and cashback! Reviewed on: 14th February 2026

Safe online banking

Easy to operate.bank account online, ie through current account to switching money to savings accounts, I like the ease of using this Chase banking app. Any large transactions which may appear to be out of the ordinary the bank will get in touch before authorising Reviewed on: 14th February 2026

Allows me to track my spending accurately while also...

Allows me to track my spending accurately while also saving at the same time. Easy to open account and no quables questions answered and at arms length. Reviewed on: 14th February 2026

The best app

The best app and service you could find Reviewed on: 14th February 2026

I love that everything is automated.

I love that everything is automated. The way you are able to keep track of how much you spend at different places really helps keep on top of day to day purchases and finances. I love the cashback offer as I feel rewarded for being a customer. I will be honest I have not had much to do with customer service persons as nothing has needed me to require them this far. Reviewed on: 14th February 2026

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