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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48397 reviews)

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4.94

Based on 48,397 reviews, last reviewed 16th Feb 2026

99250% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple and easy to use Simple and easy to use given that they have no physical branches I was sceptical over using them but these fears have been removed Reviewed on: 16th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48397)

Review of the Chase Bank, Current account:

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Impeccable.

Impeccable customer service. Rapid response. No charges on EU spending is amazing. Round up is an incredible feature. Good interest on savings. highly recommend Reviewed on: 16th February 2026

Great; more competitive rates and Chase wins everything

Great, but more competitive rates and Chase is a no-brainer. If Chase offered competitive rates to its existing customers, it'd be gold standard every time. Reviewed on: 16th February 2026

Great online banking service.

Great online banking service. It is easy to use and love the features that allow moving money to savings and back again within the app. The debit card does not have numbers on it so have to get used to finding them in the app but once familiar with where things are its easy and protects my card data. Reviewed on: 16th February 2026

Effortless banking, good value, and quick

Effortless banking, good value, and quick Reviewed on: 16th February 2026

Very easy to navigate app, decent rewards which are...

Very easy to navigate app, decent rewards which are well incorporated - easy to transfer rewards balance to the accounts you hold. Good charts and historical view on spending as well. Good to use for travel and daily spending as cashback on TFL and groceries. Reviewed on: 16th February 2026

Good company very efficient.

Good company very efficient. Great app too Reviewed on: 16th February 2026

Just so simple to use.

Just so simple to use. 24 hour, real person support desk, always prompt and accurate responses Reviewed on: 16th February 2026

App Super easy to use

Super easy to use app and staff really helpful when had a query Reviewed on: 16th February 2026

Absolutely Amazing!

Absolutely Amazing! We love using Chase Bank. Every easy to use, navigate, operate and customer service is top notch! Thank you so much for being amazing! Reviewed on: 16th February 2026

Great app & friendly, fast customer service

The app is easy and if I ever do need to contact customer services they are in is straight away. Friendly and efficient. I did not think First Direct could be beaten as a bank/ customer services, but Chase are superb all round. Reviewed on: 16th February 2026

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