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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48541 reviews)

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4.94

Based on 48,541 reviews, last reviewed 17th Feb 2026

102625% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase from Day One I opened a chase account when they first became available in the UK and have loved the experience! Their product offering has improved a lot over that... Read more Reviewed on: 17th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48541)

Review of the Chase Bank, Current account:

Great account which is easy to use, great customer s...

Great account which is easy to use, great customer service and good interest rates. Reviewed on: 15th February 2024

cashpoint issue

Contacted them due to a cashpoint issue whereby no money was received from a machine due to being empty. Answered in a minute and matter resolved. Reviewed on: 16th February 2026

I’m enjoying it .

I’m enjoying it .I like the cash back offer Reviewed on: 16th February 2026

Very satisfied with Chase banking.

Very satisfied with Chase banking. They have very good account options, products and an excellent banking App. Reviewed on: 16th February 2026

I’ve been with Chase for over 3 years now and never...

I’ve been with Chase for over 3 years now and never had an issue. Great service, great for overseas use and love the cashback feature Reviewed on: 16th February 2026

Good customer service.

Good customer service. Good interest rates for new customers, good extras like roundup and cashback Reviewed on: 16th February 2026

Customer friendly, value adding account and support...

Customer friendly, value adding account and support team Reviewed on: 16th February 2026

very efficient and reliable

very efficient and reliable bank with real tike personal assistance when needed. Reviewed on: 16th February 2026

Excellent service best bank

Excellent service always dependable Reviewed on: 16th February 2026

Very good bank and extremely helpful.

Very good bank and extremely helpful. Reviewed on: 16th February 2026

Excellent customer service

Whenever I’ve had a question or query, customer service is excellent Reviewed on: 16th February 2026

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