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Creation: Creation Personal Loan reviews

Name: Creation Personal Loan
Rating: 3.34 (47 reviews)

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3.16

Based on 47 reviews, last reviewed 25th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

2 star

38%

Latest highest rating:

5

Needed new carpets for the house. Needed new carpets for the house. Thanks to Creation we had 0% finance over 12 months which meant we could afford to get the job done without running... Read more Reviewed on: 25th May 2024

Latest lowest rating:

1

Misled and let down very badly My credit score is at status "fair" even though my repayment history on all of my loans is perfect and has been for many years. This was known to Crea... Read more Reviewed on: 22nd March 2024

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About this product

Creation personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Creation personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Creation personal loan, we'd love you to write a quick review too.

Creation Creation Personal Loan reviews (47)

Review of the Creation, Creation Personal Loan:

Misled and let down very badly

My credit score is at status "fair" even though my repayment history on all of my loans is perfect and has been for many years. This was known to Creation when I was misled into applying for a small personal loan, which they have since refused. Now I have another full credit search against my name, making my credit score even lower. Companies that do this should be seriously penalised by law. Now my day (and weekend) are completely ruined. Do not apply to this company if your credit score is anything less than excellent! Reviewed on: 22nd March 2024

Poor after service

Defaulted on a loan for a sofa. Paid back the money but a note was left on my credit file and on my title deeds which delayed the sale of my house!! Not impressed Reviewed on: 9th July 2020

Disappointing

Creation lack understanding and missed payment fees are ridiculous! I was payed incorrectly a few months ago and received an extremely patronising phone call from their customer service team advising me to better manage my money. Despite my explanation they applied charges to my account and did not offer a grace period to arrange my pay. Very disappointed and will not use creation finance again once my loan is settled. Reviewed on: 10th June 2020

TERRIBLE COMPANY!!!!

WHAT AN UTTERY DISGUSTING COMPANY THIS LOT ARE, I RING THEM THEN THEY CUT OFF THE CALL, I SEND EMAILS AND THEY DON'T REPLY, I EVEN SENT THEM A SNAIL MAIL BUT GOT NO REPLY, BUT YET THEY KEEP SENDING HARASSING LETTERS EVEN THOUGH THEY DON'T REPLY TO ME AT ALL!! STAY AWAY FROM THIS LOT, WOULD NOT RECOMMEND THEM WHATS SO EVER!!!! Reviewed on: 30th April 2020

Very helpful and understanding

Due to a change in circumstances was unable to make repayments, they went above and beyond to help me. Reviewed on: 27th April 2020

NO ANSWER FROM MY E-MAILS

Took a small loan out for matress. Rang bensons as time was getting on They had no order down to us yet my bank shows they have the standing order set up . eMAILED CREATION SEVERAL TIMES -NO REPLY. Reviewed on: 5th November 2019

Worst customer service ever

More than 2 weeks since I bought my laptop and no one is able to help me. I Cant create my Creation account , all the time I'm trying to set up the password is popping up an error called "status 200" , called several times to your phone helpline and emailed customer service and no one hasn't helped me yet. Its shamefull, having a finantion with you guys and no being able to manage my account to know how the payments are going to be splitter. Reviewed on: 1st October 2019

Cant fault them

Had a loan to buy furniture and it was perfect cant fault them Reviewed on: 9th June 2019

Simple

I have been trying to apply for a loan and this is the only company who gave me hope. Thank you Creation. Reviewed on: 5th June 2019

Never ever use

Very Very slow, systems are poor, customer service is poor - they do not do what they say and still waiting 2 weeks later for loan agreement - terrible Reviewed on: 30th August 2018

Great service

Customer service is excellent, always been so helpful Reviewed on: 22nd June 2017

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