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Darlington Building Society: Savings reviews

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4.91
Based on 11,326 reviews, last reviewed 20th Aug 2025
33% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful Staff, I spoke with Simon who was excel... Very helpful Staff, I spoke with Simon who was excellent. Reviewed on: 20th August 2025
Angus B's avatar
Angus B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (11326)

Review of the Darlington Building Society, Savings:

Local branches

5
Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025
Valerie English's avatar
Valerie English

Very helpful Staff, I spoke with Simon who was excel...

5
Very helpful Staff, I spoke with Simon who was excellent. Reviewed on: 20th August 2025
Angus B's avatar
Angus B

Your agent rang me today about a mistake I had made...

5
Your agent rang me today about a mistake I had made on a form re: a maturing Bond. He was very patient and polite and extremely helpful Reviewed on: 20th August 2025
KtyR's avatar
KtyR

Thank you

5
Very helpful lady and being able to speak to another human - excellent service. Reviewed on: 20th August 2025
KS's avatar
KS

Excellent customer service

5
Due to an error on the Building Society web site my post code wasn't included in my personal details so the system would not accept my savings application. Their rep Simon patiently sorted the problem for me and I was successful in the end Reviewed on: 19th August 2025
Raymond Doherty's avatar
Raymond Doherty

Excellent Advice

5
Simon gave me excellent information as to what my options I could choose regarding my one year ISA account coming to its end. All I need to do is make a telephone call just before end of August which will allow me to make changes to my ISA account. Reviewed on: 18th August 2025
Stephen Evans's avatar
Stephen Evans

Excellent customer service

5
I rang for some help in applying for an ISA online. SIMON M. was my saviour. After a long time struggling to navigate the online process myself, Simon took me through every step, page by page. I am familiar with online applications, but Simon made it totally painless. I cannot praise him enough for his help, patience and knowledge. Thank you. Reviewed on: 18th August 2025
Elaine W's avatar
Elaine W

Quick response to queries.

4
Quick response to queries.. Helpful Reviewed on: 15th August 2025
Tony's avatar
Tony

Simon was very helpful and understanding

5
Simon was very helpful and understanding Reviewed on: 15th August 2025
Kathleen U's avatar
Kathleen U

Maureen Mitchell was very.

5
Maureen Mitchell was very. Helpfull and patient with. Us,we managed to open our accounts she is a asset your company Reviewed on: 14th August 2025
Mary Hext's avatar
Mary Hext

In branch service review

5
All very good, nothing could be improved. Reviewed on: 31st July 2025

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