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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
I have enjoyed meeting your staff they have always been very courteous, knowledgeable, and patient. Reviewed on: 1st August 2025

In branch service review

5
Very pleased with service today, fully understand everything discussed. Reviewed on: 1st August 2025

In branch service review

5
Very friendly staff, efficient and knowledable about your products. Reviewed on: 1st August 2025

In branch service review

5
On time, clear instructions and condition explained clearly. Reviewed on: 1st August 2025

In branch service review

5
All very good, nothing could be improved. Reviewed on: 31st July 2025

In branch service review

5
Lack of cash card and no children card. Reviewed on: 31st July 2025

In branch service review

5
Lack of branches around and would like a card. Reviewed on: 31st July 2025

In branch service review

4
In general good, but sometimes queues can take a while. Reviewed on: 31st July 2025

In branch service review

5
Complicated change of account which Santander would have changed automatically. Reviewed on: 31st July 2025

In branch service review

5
Better rate than Nationwide. Good customer service. Reviewed on: 31st July 2025

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