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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,239 reviews, last reviewed 16th Jan 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service skills and all queries an... Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026
Billy's avatar
Billy

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12239)

Review of the Darlington Building Society, Savings:

Yarm Branch review

5
Friendly, efficient staff and local to where we lived. Only problem now is nearest branch is 60 mins from home Reviewed on: 17th April 2019
Yarm Branch customer's avatar
Yarm Branch customer

VeryFriendly staff and very efficient very welcoming.

5
VeryFriendly staff and very efficient very welcoming. Explained every account in great detail. Reviewed on: 4th December 2025

In branch service review

5
Online banking, should be available as its not we are moving this account. Reviewed on: 3rd December 2025

In branch service review

5
I have always been happy - Very polite and happy staff always have time for your needs. Reviewed on: 2nd December 2025

Great member service, branch is lovely!

5
Great member service, branch is lovely! Reviewed on: 2nd December 2025

Very pleasant experience, Jess was very informative...

5
Very pleasant experience, Jess was very informative and helpful. Reviewed on: 2nd December 2025

In branch service review

5
Always happy to help with a smile. Reviewed on: 1st December 2025

In branch service review

5
Absolute tiptop service as always really helpful. Reviewed on: 1st December 2025

In branch service review

3
More staff to deal with Customers. Reviewed on: 1st December 2025

In branch service review

5
Very helpful, everything explained by Jade. Reviewed on: 1st December 2025

Very pleasant experience in a nice environment.

5
Very pleasant experience in a nice environment. Staff were excellent. Reviewed on: 1st December 2025

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