Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025

In branch service review

5
Appointment arranged promptly. Conducted efficiently and in time. Reviewed on: 18th July 2025

In branch service review

4
Megan was very pleasant and helping while opening new account and closing old ones. Gave us all the information needed. Reviewed on: 18th July 2025

In branch service review

5
Patience and understanding are in plentiful supply in branch. Reviewed on: 18th July 2025

In branch service review

5
I like having a branch to meet in person to resolve issues etc. Reviewed on: 18th July 2025

In branch service review

5
Meeting with Nicole was extremely helpful and fully reflects the DBS ethos. Reviewed on: 18th July 2025

In branch service review

5
A local branch on the high street. I like to do business in person and all the staff I've dealt with in-branch are helpful and efficient - also friendly and likeable. Reviewed on: 18th July 2025

In branch service review

5
Very helpful, friendly staff. Sorted what I needed doing. Reviewed on: 18th July 2025

In branch service review

5
Always a friendly and helpful service. Reviewed on: 15th July 2025

In branch service review

5
Easy to make appointment, seen on time, helpful and knowledgeable staff. Reviewed on: 15th July 2025

In branch service review

5
I miss the Saturday morning opening at the Yarm branch. Reviewed on: 15th July 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products