Verified source
A company can partner with Smart Money People and invite their verified customers to leave a review. When they do this it’s labelled as "Verified source" on the Smart Money People website.
There are a number of automated invitation techniques available to businesses. All of which are trusted and ensure that only verified customers can leave reviews through them.
Darlington Building Society: Savings reviews
Based on 12,246 reviews, last reviewed 27th Jan 2026
56% decrease in 5 star reviews
in the past 90 daysNo new 1 star reviews
in the past 90 days
Overall great customer service.
I rang as I never received a confirmation email of my account that I set up online. In particular Simon McCabe (Customer Contact Administrator) was ve...
Read more
Reviewed on:
27th January 2026
In branch service review
Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ...
Read more
Reviewed on:
11th July 2025
About this product
Darlington Building Society Savings reviews (12246)
Great member service, branch is lovely!
Very pleasant experience, Jess was very informative...
In branch service review
In branch service review
In branch service review
In branch service review
Very pleasant experience in a nice environment.
The lady was polite and was able to explain the prod...
Welcoming, informative and very pleasant staff
In branch service review
Do you have a different Darlington Building Society product?
Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Join Smart Money People
Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease
News, guides and insight from our team
View resource hub (2).png)
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill