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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12405 reviews)

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4.91

Based on 12,405 reviews, last reviewed 2nd Mar 2026

56% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great customer service. Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12405)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025

Excellent customer service - went above and beyond t...

Excellent customer service - went above and beyond to help all members of my family save! Reviewed on: 26th January 2026

very helpful and explained everything well

very helpful and explained everything well Reviewed on: 23rd January 2026

Great branches and friendly staff

Darlington Building Society have made it very easy to manage my money. Having that branch presence in so many North East towns helps me withdraw cash quickly when needed. I love the online banking bit too - great to double check every lines up. I think they have fixed their passbook printers too because it's looking so much nicer now. Thanks to all of the friendly faces at Darlington Reviewed on: 22nd January 2026

Very helpful

Very easy to deal with and very helpful Reviewed on: 21st January 2026

Very friendly, knowledgeable staff.

Very friendly, knowledgeable staff. Patient and polite. Stores are clean and tidy. Plenty of choice of products with competitive interest rates. Overall a visit to the branch is a pleasurable experience and still on the high street. Reviewed on: 19th January 2026

Great customer service

Always prompt and efficient service, always friendly yet professional Reviewed on: 18th January 2026

Excellent customer service skills and all queries an...

Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026

Very understandable

I understood all the information because it was explained very well. Reviewed on: 10th January 2026

Very informative and helpful all information was cle...

Very informative and helpful all information was clear and well briefed Reviewed on: 9th January 2026

Great help by Simon

Simon was very helpful and explained very clearly what I needed to do Reviewed on: 8th January 2026

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