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Darlington Building Society: Savings reviews

4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12127)

Review of the Darlington Building Society, Savings:

Local branches

5
Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025

In branch service review

5
Pleasant, friendly service. Local so convenient. Easy to get appointment. Efficient and knowledgeable. Liked the professional looking uniform. Reviewed on: 28th November 2025

In branch service review

5
Experience was good. All staff helpful and friendly. Reviewed on: 28th November 2025

In branch service review

5
Good service, Good shop, Excellent staff. Reviewed on: 28th November 2025

In branch service review

5
Everyone is warm and friendly, Always ready to helpful. Reviewed on: 28th November 2025

In branch service review

5
Always dealt with politely and professionally. Reviewed on: 28th November 2025

Great service from Megan

5
I don’t usually go to branch, but this has changed my outlook. I was delighted to be served by Megan and Chantelle at the Middlesbrough Branch. I had a query about whether a transfer counted as a withdrawal and Megan was able to help me straighten her away. I will definitely be visiting Middlesbrough Branch again soon. Hoping to book a mortgage appointment soon as well. Reviewed on: 28th November 2025

In branch service review

5
Very clear information delivered, very friendly staff. Reviewed on: 27th November 2025

In branch service review

5
Always a great service from the society, had our cash mortgage with the society. Highly recommended. Reviewed on: 27th November 2025

In branch service review

5
Suzanne was very helpful and friendly answered all questions fully and clearly. Reviewed on: 27th November 2025

In branch service review

5
Jane was very professional, polite and explained everything. It's great to be able to go in to a Branch. Reviewed on: 27th November 2025

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