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Darlington Building Society: Savings reviews

4.92
Based on 12,242 reviews, last reviewed 21st Jan 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful Very easy to deal with and very helpful Reviewed on: 21st January 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12242)

Review of the Darlington Building Society, Savings:

Simon McCabe was so very helpful and patient in gui...

5
Simon McCabe was so very helpful and patient in guiding me through the online opening of my ISA Reviewed on: 2nd April 2025

In branch service review

5
The good service and face-to-face is great. Reviewed on: 30th December 2025

In branch service review

5
All the staff were extremely friendly, professional and helpful from the initial phone call, to appointment and completion of the account application. Dylan who took the appointment was particularly welcoming and knowledgeable. He made the process a very pleasant experience. Reviewed on: 30th December 2025

In branch service review

5
I always receive top class service!. Reviewed on: 30th December 2025

In branch service review

5
It is a lovely, friendly branch and very helpful. Reviewed on: 30th December 2025

In branch service review

5
Clear advice and friendly environment. Reviewed on: 30th December 2025

In branch service review

5
Friendly, informative and efficient. Reviewed on: 30th December 2025

In branch service review

5
Personal care and friendliness. You are still on the street, not just online or miles away!. Reviewed on: 30th December 2025

In branch service review

5
Happy there is a branch on the high street and it is staying. Reviewed on: 30th December 2025

In branch service review

4
Would be good to be able to save higher amounts in Darley saver Children's accounts. Good customer service and pleased to have a local branch. Reviewed on: 30th December 2025

In branch service review

5
The staff are extremely helpful and friendly, nothing to much trouble. Reviewed on: 29th December 2025

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