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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12127)

Review of the Darlington Building Society, Savings:

Welcome flexibility by a Branch Manager

5
Things had got into a bit of a muddle re my wife and myself giving notice on our 45 days notice accounts. This happened because we had to give notice during a notice amnesty and your software or the lady serving us could not cope. We wanted to move cash to ISA's and this could not be done at the time because we would have exceeded the £20K limit in a financial year. The Redcar Branch Manager used his discretionary powers and made the transfers for us. Such flexibility is much appreciated and all too rare nowadays in banks. Reviewed on: 16th April 2025
Marske resident's avatar
Marske resident

In branch service review

5
I prefer face to face talks regarding Money affairs and feel I get a great service at Darlington. Reviewed on: 27th November 2025

In branch service review

5
No improvements, friendly confident accurate to the point advice. Reviewed on: 27th November 2025

In branch service review

5
Friendly, Helpful and somewhere to pop into to chat. Reviewed on: 27th November 2025

In branch service review

5
Friendly staff, easy to book appt., easy process to change account, well explained. Appreciate access to people in a face to face environment. Reviewed on: 27th November 2025

In branch service review

5
As Always friendly helpful staff. Nothing too much trouble. Reviewed on: 27th November 2025

In branch service review

5
Very smooth, local and convenient. Reviewed on: 27th November 2025

In branch service review

5
Fast, friendly and all professional. Reviewed on: 27th November 2025

In branch service review

5
Very professional, Spacious building, helpful and courteous staff, Local Office. Reviewed on: 27th November 2025

In branch service review

5
Found Jane very helpful and knowledgeable about the account I needed to deposit my savings. Reviewed on: 27th November 2025

In branch service review

4
Everything is explained well, happy to go ahead with products. Reviewed on: 27th November 2025

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