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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
24% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12127)

Review of the Darlington Building Society, Savings:

Laurens customer service

5
I was greeted by a very smiley assistant named Lauren. She was amazing help and knew exactly what to do and had a great understanding of what i needed. This was in the Barnard Castle branch Reviewed on: 16th April 2025
Matt G's avatar
Matt G

In branch service review

5
I prefer face to face talks regarding Money affairs and feel I get a great service at Darlington. Reviewed on: 27th November 2025

In branch service review

5
No improvements, friendly confident accurate to the point advice. Reviewed on: 27th November 2025

In branch service review

5
Friendly, Helpful and somewhere to pop into to chat. Reviewed on: 27th November 2025

In branch service review

5
Friendly staff, easy to book appt., easy process to change account, well explained. Appreciate access to people in a face to face environment. Reviewed on: 27th November 2025

In branch service review

5
As Always friendly helpful staff. Nothing too much trouble. Reviewed on: 27th November 2025

In branch service review

5
Very smooth, local and convenient. Reviewed on: 27th November 2025

In branch service review

5
Fast, friendly and all professional. Reviewed on: 27th November 2025

In branch service review

5
Very professional, Spacious building, helpful and courteous staff, Local Office. Reviewed on: 27th November 2025

In branch service review

5
Found Jane very helpful and knowledgeable about the account I needed to deposit my savings. Reviewed on: 27th November 2025

In branch service review

4
Everything is explained well, happy to go ahead with products. Reviewed on: 27th November 2025

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