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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 10,877 reviews, last reviewed 3rd Jun 2025
2% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic experience today. Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings,... Read more Reviewed on: 3rd June 2025
Pam B's avatar
Pam B

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10877)

Review of the Darlington Building Society, Savings:

Laurens customer service

5
I was greeted by a very smiley assistant named Lauren. She was amazing help and knew exactly what to do and had a great understanding of what i needed. This was in the Barnard Castle branch Reviewed on: 16th April 2025
Matt G's avatar
Matt G

In branch service review

5
Very friendly staff, I would like to see longer opening hours, late opening at least 1 night a week (until 6pm). Reviewed on: 30th May 2025

In branch service review

5
Face to face appointment, Friendly, Good information. Reviewed on: 30th May 2025

In branch service review

5
I think your staff are lovely this time and last. An excellent rate. Reviewed on: 30th May 2025

In branch service review

5
Always friendly and very helpful. Reviewed on: 30th May 2025

In branch service review

5
Appointment on time and went well. Reviewed on: 30th May 2025

In branch service review

5
Very good service, very helpful and informative. Reviewed on: 30th May 2025

In branch service review

5
Helpful staff, plenty of different accounts like having passbook and certificates. Reviewed on: 30th May 2025

In branch service review

5
Bond/ISA maturity online form, postal form instead of appointment. Instant access account not competitive with other building societies in town. Reviewed on: 30th May 2025

In branch service review

5
Helpful, thorough service. All seems smooth and staff knows what they are doing. All questions answered. Reviewed on: 30th May 2025

In branch service review

5
Excellent service, makes us feel we are doing the right thing, Nice cuppa. Reviewed on: 30th May 2025

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