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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
5% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
Visit provider site Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10879)

Review of the Darlington Building Society, Savings:

Laurens customer service

5
I was greeted by a very smiley assistant named Lauren. She was amazing help and knew exactly what to do and had a great understanding of what i needed. This was in the Barnard Castle branch Reviewed on: 16th April 2025
Matt G's avatar
Matt G

In branch service review

5
Would be helpful if I could call my branch directly not the HQ office. Reviewed on: 30th May 2025

In branch service review

5
Friendly service - knowledgeable. Reviewed on: 30th May 2025

In branch service review

5
Very friendly staff, I would like to see longer opening hours, late opening at least 1 night a week (until 6pm). Reviewed on: 30th May 2025

In branch service review

5
Face to face appointment, Friendly, Good information. Reviewed on: 30th May 2025

In branch service review

5
I think your staff are lovely this time and last. An excellent rate. Reviewed on: 30th May 2025

In branch service review

5
Always friendly and very helpful. Reviewed on: 30th May 2025

In branch service review

5
Appointment on time and went well. Reviewed on: 30th May 2025

In branch service review

5
Very good service, very helpful and informative. Reviewed on: 30th May 2025

In branch service review

5
Helpful staff, plenty of different accounts like having passbook and certificates. Reviewed on: 30th May 2025

In branch service review

5
Bond/ISA maturity online form, postal form instead of appointment. Instant access account not competitive with other building societies in town. Reviewed on: 30th May 2025

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