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Darlington Building Society: Savings reviews

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4.91
Based on 10,654 reviews, last reviewed 4th May 2025
50% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Local office in Guisborough is excellent with helpfu... Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025
David E's avatar
David E

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10654)

Review of the Darlington Building Society, Savings:

Providing an excellent service to the local community.

5
Providing an excellent service to the local community. Competitive rates and friendly helpful staff at Guisborough Reviewed on: 16th April 2025
Alison W's avatar
Alison W

In branch service review

5
Friendly, courteous and knowledgeable staff. Reviewed on: 29th April 2025

In branch service review

5
Having issues with online, but everything else is great. Reviewed on: 29th April 2025

Operator was extremely helpful

5
Needed to sort out a small on line issue - operator was very helpful - went the extra mile and was also very charming. Forms can be a little intimidating when dealing with large sums of money. Reviewed on: 28th April 2025
Marjorie F's avatar
Marjorie F

In branch service review

5
Staff always informative and helpful. Reviewed on: 28th April 2025

In branch service review

5
No delay in answering the telephone. Very helpful staff not treated like an idiot for having no email - unlike banks. Reviewed on: 28th April 2025

In branch service review

5
Natalie was extremely friendly and helpful. She went above and beyond helping myself and sister opening an isa. Reviewed on: 28th April 2025

In branch service review

5
Rates slightly better at other society's but like customer service in branch. Reviewed on: 28th April 2025

In branch service review

5
Found the service 1st class, very helpful. Reviewed on: 28th April 2025

In branch service review

5
I always think the staff from of house get the feedback and on this occasion. I would like to sing the praise of Adam. Who picks up the phone he is excellent at his job and comes across a rally engaging helpfulness. Reviewed on: 28th April 2025

I could not have managed without assistance

5
Terrific lady answered the phone. Very positive in leading me through the ISA and Savings set up. Took a while to set things up, but this was down to my lack of keyboard finesse! Highly unlikely that I will remember how to fully utilise the Darl Online aspects. Reviewed on: 27th April 2025
Richard B's avatar
Richard B

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