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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,238 reviews, last reviewed 10th Jan 2026
47% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very understandable I understood all the information because it was explained very well. Reviewed on: 10th January 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12238)

Review of the Darlington Building Society, Savings:

Outstanding savings advice.

5
I was given outstanding advice and guidance with online access to my account. Your employee understood exactly what my needs were and I have been grateful ever since. Next time I am going to be guided through the next stage. Reviewed on: 16th April 2025
Skellgill's avatar
Skellgill

In branch service review

5
Very friendly staff fast and efficient. Reviewed on: 22nd December 2025

In branch service review

5
Very helpful, clear and friendly. Reviewed on: 20th December 2025

In branch service review

5
We asked about opening an account at the Middlesbrough branch and received. Excellent service and helpful throughout the process. Reviewed on: 19th December 2025

In branch service review

5
Really good information given, pros and cons to each account. Helpful, friendly. Great service. Reviewed on: 19th December 2025

In branch service review

5
Very easy, well informed on products available. Reviewed on: 19th December 2025

In branch service review

5
From the moment I asked for help a staff member called molly handled all my needs with lots of help and made it all very easy for me. Reviewed on: 19th December 2025

In branch service review

5
Quick service and very pleasant staff. Reviewed on: 19th December 2025

In branch service review

5
I will find it painful if I am unable to pay in to my account using my debit card and will more than likely lose my account. Reviewed on: 19th December 2025

In branch service review

5
Nice comfortable chats, and very helpful Louise. Reviewed on: 19th December 2025

In branch service review

4
Do not like having to watch the video at the beginning of appointment - especially as an existing customer. Reviewed on: 19th December 2025

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