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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,236 reviews, last reviewed 8th Jan 2026
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great help by Simon Simon was very helpful and explained very clearly what I needed to do Reviewed on: 8th January 2026
Robert J's avatar
Robert J

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12236)

Review of the Darlington Building Society, Savings:

Tubwell Row branch review

5
We had excellent service from Kim who talked us through our 'new' accounts that we setup. She was very knowledgeable and helpful with a friendly manner. Everything was efficiently done - thanks. Reviewed on: 25th October 2017
Mr Ripley's avatar
Mr Ripley

In branch service review

5
We asked about opening an account at the Middlesbrough branch and received. Excellent service and helpful throughout the process. Reviewed on: 19th December 2025

In branch service review

5
Really good information given, pros and cons to each account. Helpful, friendly. Great service. Reviewed on: 19th December 2025

In branch service review

5
Very easy, well informed on products available. Reviewed on: 19th December 2025

In branch service review

5
From the moment I asked for help a staff member called molly handled all my needs with lots of help and made it all very easy for me. Reviewed on: 19th December 2025

In branch service review

5
Quick service and very pleasant staff. Reviewed on: 19th December 2025

In branch service review

5
I will find it painful if I am unable to pay in to my account using my debit card and will more than likely lose my account. Reviewed on: 19th December 2025

In branch service review

5
Nice comfortable chats, and very helpful Louise. Reviewed on: 19th December 2025

In branch service review

4
Do not like having to watch the video at the beginning of appointment - especially as an existing customer. Reviewed on: 19th December 2025

In branch service review

5
Friendly, professional staff provided a wonderful service. Reviewed on: 19th December 2025

In branch service review

5
Friendly informative and efficient and knowledgeable. Reviewed on: 19th December 2025

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