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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 10,660 reviews, last reviewed 3rd Jun 2025
27% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic experience today. Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings,... Read more Reviewed on: 3rd June 2025
Pam B's avatar
Pam B

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10660)

Review of the Darlington Building Society, Savings:

Restricting branch opening times is never a good thing.

3
Restricting branch opening times is never a good thing. For the working people of Yarm, Eaglescliffe and Ingleby Barwick, closing the Yarm branch on a Saturday makes access to your accounts impossible. So frustrating! Reviewed on: 17th April 2025
Carl F's avatar
Carl F

In branch service review

5
Being local and able to have face to face contact. More personal approach. Reviewed on: 25th April 2025

In branch service review

5
I had a very pleasant experience with martin in branch today. Marting was information, knowledgeable and friendly. I would like to see DBS have an app which could be downloaded to make online banking easier. Reviewed on: 25th April 2025

In branch service review

4
Very helpful convenient and local branch. Reviewed on: 25th April 2025

In branch service review

5
Nothing is too much trouble. Willing to take time explaining in a kindly manner. Reviewed on: 25th April 2025

In branch service review

5
Very satisfied - processed efficiently and in a friendly and professional manner. Reviewed on: 25th April 2025

Easy to setup account.

5
Easy to setup account. Good rate of interest. Reviewed on: 24th April 2025
Janette H's avatar
Janette H

In branch service review

5
Also so helpful, friendly and professional - nothing ever too much trouble. Excellent service every time. Reviewed on: 24th April 2025

In branch service review

5
Very well explained and good customer service. Reviewed on: 24th April 2025

In branch service review

5
Great customer service and everything made easy. Reviewed on: 24th April 2025

In branch service review

5
Doesn't like online, happy we still have a branch. Reviewed on: 24th April 2025

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