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Darlington Building Society: Savings reviews

4.92
Based on 12,234 reviews, last reviewed 31st Dec 2025
41% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Lady who I dealt with was very helpful at explaining everything clearly. Reviewed on: 31st December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12234)

Review of the Darlington Building Society, Savings:

Friendly face to face local shop service with conven...

5
Friendly face to face local shop service with convenient opening times, savings rates are good with variety of accounts suitable for everyone and most importantly for me personally a good old passbook Reviewed on: 28th March 2025

In branch service review

5
Very good and informative with the products. Reviewed on: 12th December 2025

In branch service review

5
Excellent friendly efficient and easy service to set up new savings accounts. Reviewed on: 12th December 2025

In branch service review

5
Friendly staff always helpful in branch. Reviewed on: 12th December 2025

In branch service review

5
Sometimes we feel that the process is a little fussy partially if we have we have been with the Darlington for some time. Maybe a little old-fashioned?. Reviewed on: 12th December 2025

Your member of staff was brilliant,

5
Your member of staff was brilliant, helpful knowledgeable, and genuine 10 out of 10 Reviewed on: 12th December 2025

In branch service review

5
Staff are always friendly and helpful. Nothing is ever too much trouble. Reviewed on: 11th December 2025

In branch service review

5
Friendly amazing staff. No rushing to get onto next customer which is key they make you feel important to be a customer. Excellent service as always. Reviewed on: 11th December 2025

In branch service review

5
Tom was very helpful and gave a great service. Reviewed on: 11th December 2025

In branch service review

5
Excellent friendly service, knowledgeable happy with service. Reviewed on: 10th December 2025

In branch service review

5
Would have been helpful to know what was needed to make appointment when looking on the website. Reviewed on: 10th December 2025

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