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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,238 reviews, last reviewed 10th Jan 2026
47% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very understandable I understood all the information because it was explained very well. Reviewed on: 10th January 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12238)

Review of the Darlington Building Society, Savings:

Good services for many years

5
Held Special Occasion savings accounts for many years as well as Bonds and ISAs - always competitive and good service. Staff in branches at Northallerton and Bishop Auckland are always helpful and friendly. Reviewed on: 16th April 2025
Gillian 's avatar
Gillian

In branch service review

5
Amazing service this morning. Friendly and very knowledgeable. I feel fully informed and well advised. Thank you so much. Reviewed on: 13th December 2025

Very friendly informative staff.

5
Very friendly informative staff. Great service and customer care Reviewed on: 13th December 2025

In branch service review

5
All staff always professional and Friendly. Reviewed on: 12th December 2025

In branch service review

5
Excellent service, Accounts explained and fully discussed. Reviewed on: 12th December 2025

In branch service review

5
Very good and informative with the products. Reviewed on: 12th December 2025

In branch service review

5
Excellent friendly efficient and easy service to set up new savings accounts. Reviewed on: 12th December 2025

In branch service review

5
Friendly staff always helpful in branch. Reviewed on: 12th December 2025

In branch service review

5
Sometimes we feel that the process is a little fussy partially if we have we have been with the Darlington for some time. Maybe a little old-fashioned?. Reviewed on: 12th December 2025

Your member of staff was brilliant,

5
Your member of staff was brilliant, helpful knowledgeable, and genuine 10 out of 10 Reviewed on: 12th December 2025

In branch service review

5
Staff are always friendly and helpful. Nothing is ever too much trouble. Reviewed on: 11th December 2025

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