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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12325 reviews)

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4.91

Based on 12,323 reviews, last reviewed 2nd Feb 2026

51% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

I met some very helpful staff who spent time with me... I met some very helpful staff who spent time with me to arrange my funds into 2 savings accounts. Excellent. Reviewed on: 2nd February 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12325)

Review of the Darlington Building Society, Savings:

Friendly service

Always find staff friendly and helpful and professional 5 Reviewed on: 22nd September 2017

Too quick and dropping interest rates, lack of rewar...

Too quick and dropping interest rates, lack of reward for customers holding money Reviewed on: 29th January 2026

Always a friendly face and helpful advice each time...

Always a friendly face and helpful advice each time I visit, haven't downloaded the app as prefer face to face contact, competitive interest rates and like the monthly newsletter to keep up to date on latest news, useful member perks and have attended the past 2 annual member events which have been held in great locations with interesting presentations, also great to hear about the local charities that the DBS support Reviewed on: 29th January 2026

My eighty year old mother likes to go in to the loca...

My eighty year old mother likes to go in to the local branch and I use it too. We always receive good friendly service. Looking forward to receiving this service for many years to come. Reviewed on: 29th January 2026

Very welcoming

Very welcoming and excellent for information Reviewed on: 29th January 2026

Regular savings account providing high interest rate.

Regular savings account providing high interest rate. Easy to enrol & my account easy to manage. All information that I need is clearly evident once logged on. Reviewed on: 29th January 2026

Brilliant!

Always insightful information that provides comfort and makes me feel comfortable relying on them. They always have excellent customer service, who do a brilliant job. Reviewed on: 29th January 2026

Straightforward, no nonsense and easy to use website...

Straightforward, no nonsense and easy to use website and account: magic! Reviewed on: 29th January 2026

The Building Society who listen.

We recently booked an appointment at the Northallerton branch to discuss re investing some savings from an account which has reaching its full term. The staff there were polite, welcoming and very knowledgable about the various accounts available. The lady we spoke with listened to what we expected to do with the money invested and suggested several options for us. We talked through the various options and opened the account which provided everything we required from it. It is refreshing to find a Bank/Building Society who listen. Reviewed on: 29th January 2026

Very simple process to open savings account.

Very simple process to open savings account. Reviewed on: 29th January 2026

Good rates on Regular Savings but otherwise average.

Good rates on Regular Savings but otherwise average. Best rate only available in branch. Reviewed on: 29th January 2026

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