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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Good customer relations very helpful. Reviewed on: 25th September 2025

In branch service review

5
Helpful staff very informative about the accounts you wish to discuss. Reviewed on: 25th September 2025

In branch service review

5
Easy due to the efficiency of Martin. Reviewed on: 25th September 2025

In branch service review

5
I like talking face to face with someone Charley was really helpful and explained the accounts in terms I understood. Reviewed on: 24th September 2025

In branch service review

5
Well informed, well maintained, efficient. Reviewed on: 24th September 2025

In branch service review

5
Very easy, made welcome and put at easy all explained in understandable language. Reviewed on: 24th September 2025

In branch service review

5
Easy process face to face appointment. Reviewed on: 24th September 2025

In branch service review

5
I like the local branches too many are being closed all over the country. Reviewed on: 23rd September 2025

In branch service review

5
Would like Saturday opening again. Does not like going into Stockton. Reviewed on: 23rd September 2025

In branch service review

5
Local institution personal touch. Reviewed on: 23rd September 2025

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