Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,242 reviews, last reviewed 21st Jan 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful Very easy to deal with and very helpful Reviewed on: 21st January 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12242)

Review of the Darlington Building Society, Savings:

Excellent staff always willing to help very friendly

5
Excellent staff always willing to help very friendly Reviewed on: 17th April 2025
Kevin H's avatar
Kevin H

In branch service review

5
Friendly staff always helpful in branch. Reviewed on: 12th December 2025

In branch service review

5
Sometimes we feel that the process is a little fussy partially if we have we have been with the Darlington for some time. Maybe a little old-fashioned?. Reviewed on: 12th December 2025

Your member of staff was brilliant,

5
Your member of staff was brilliant, helpful knowledgeable, and genuine 10 out of 10 Reviewed on: 12th December 2025

In branch service review

5
Staff are always friendly and helpful. Nothing is ever too much trouble. Reviewed on: 11th December 2025

In branch service review

5
Friendly amazing staff. No rushing to get onto next customer which is key they make you feel important to be a customer. Excellent service as always. Reviewed on: 11th December 2025

In branch service review

5
Tom was very helpful and gave a great service. Reviewed on: 11th December 2025

In branch service review

5
Excellent friendly service, knowledgeable happy with service. Reviewed on: 10th December 2025

In branch service review

5
Would have been helpful to know what was needed to make appointment when looking on the website. Reviewed on: 10th December 2025

In branch service review

4
I like the staff, who as well as being knowledgeable are very friendly. They explain things in Layman terms so that they're easily understood. Reviewed on: 10th December 2025

In branch service review

5
Tom was very friendly and approachable. Reviewed on: 9th December 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill