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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12339 reviews)

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4.91

Based on 12,339 reviews, last reviewed 16th Feb 2026

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Personal service offered as soon as We arrived. Personal service offered as soon as We arrived. Offer of a cuppa Reviewed on: 16th February 2026

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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12339)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

Straightforward, no nonsense and easy to use website...

Straightforward, no nonsense and easy to use website and account: magic! Reviewed on: 29th January 2026

The Building Society who listen.

We recently booked an appointment at the Northallerton branch to discuss re investing some savings from an account which has reaching its full term. The staff there were polite, welcoming and very knowledgable about the various accounts available. The lady we spoke with listened to what we expected to do with the money invested and suggested several options for us. We talked through the various options and opened the account which provided everything we required from it. It is refreshing to find a Bank/Building Society who listen. Reviewed on: 29th January 2026

Very simple process to open savings account.

Very simple process to open savings account. Reviewed on: 29th January 2026

Good rates on Regular Savings but otherwise average.

Good rates on Regular Savings but otherwise average. Best rate only available in branch. Reviewed on: 29th January 2026

Guisborough branch.

I use the Guisborough branch and the staff are always very friendly and helpful. They always make you aware about your accounts and if you would be better off moving your money to an account with better interest rates or more suited to your needs. Reviewed on: 29th January 2026

Always a pleasure to visit a branch.

Always a pleasure to visit a branch. Always spotlessly clean. Staff are very friendly, knowledgeable about the products and very happy to help. Service is excellent. They don't rush you into a decision, have plenty of time for the customer. Reviewed on: 29th January 2026

Great service

Great service and lovely helpful staff. Reviewed on: 29th January 2026

Friendly and helpful staff.

Friendly and helpful staff. Informative website. Reviewed on: 29th January 2026

They are good but they MUST produce a banking App

They are good but they MUST produce a banking App Reviewed on: 29th January 2026

Annual Savings review

Have an Annual Savings review - always found Darlington Building Society staff to be very helpful with renewing ISA's and other savings accounts. Reviewed on: 29th January 2026

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