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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,239 reviews, last reviewed 16th Jan 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service skills and all queries an... Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026
Billy's avatar
Billy

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12239)

Review of the Darlington Building Society, Savings:

Northallerton in-branch review

5
Toys for younger children, machine for change like the one at Metro Bank Reviewed on: 6th September 2017
Emile F's avatar
Emile F

Excellent customer service skills and all queries an...

5
Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026
Billy's avatar
Billy

Very understandable

5
I understood all the information because it was explained very well. Reviewed on: 10th January 2026

Very informative and helpful all information was cle...

5
Very informative and helpful all information was clear and well briefed Reviewed on: 9th January 2026

Great help by Simon

5
Simon was very helpful and explained very clearly what I needed to do Reviewed on: 8th January 2026
Robert J's avatar
Robert J

Thank you, Simon.

5
I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was sufficiently knowledgeable to answer my questions and found out any information he was unsure about. He gave me clear information about what to do and was very clear about my options. Reviewed on: 6th January 2026
Shanti P's avatar
Shanti P

In branch service review

5
Lady who I dealt with was very helpful at explaining everything clearly. Reviewed on: 31st December 2025

In branch service review

5
Very comfortable environment and smooth transaction to open an account. Reviewed on: 30th December 2025

In branch service review

5
Appointment on time, Karen really helpful and friendly, explained everything clearly. Reviewed on: 30th December 2025

In branch service review

5
Friendly and knowledgeable staff. Quick service. Reviewed on: 30th December 2025

In branch service review

5
Helpful, informative, and friendly. Reviewed on: 30th December 2025

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