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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (923 reviews)

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4.82

Based on 923 reviews, last reviewed 7th Feb 2026

88% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

My experience with the Darlington My experience with the Darlington has only been positive. The products and services offered are competitive and the staff extremely helpful and friend... Read more Reviewed on: 7th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (923)

Review of the Darlington Building Society, Mortgages:

Great customer service

Customer service is easy to contact and talk to, good communication and generally good service Reviewed on: 9th April 2025

We have a new mortgage with Darlington.

We have a new mortgage with Darlington. Everything has been super easy and straight forward so very happy. Reviewed on: 16th April 2025

I’ve been a member for 3 years now, excellent team ,...

I’ve been a member for 3 years now, excellent team , good online platform, user friendly system. Reviewed on: 16th April 2025

Mortgage application- no problems

My mortgage application went through without any problems. Reviewed on: 16th April 2025

I’ve had a 5 year fixed rate with your selves, then...

I’ve had a 5 year fixed rate with your selves, then with the inflation fluctuating up and down prices, I’ve managed to get another 5 year fixed rate at a good percentage. Haven’t looked elsewhere really good customer service Reviewed on: 16th April 2025

Simply the best Mortgage Lender

Simply the best mortgage lender I have experienced to date. Reviewed on: 16th April 2025

We always send an email to Paula regarding our mortg...

We always send an email to Paula regarding our mortgage and she always responds that day which is great for us. Reviewed on: 16th April 2025

Remortgaged with Darlington, totally hassle free a t...

Remortgaged with Darlington, totally hassle free a total breeze. Took away all the anxiety of remortgaging. Reviewed on: 16th April 2025

It was smooth and clear prompt reply

It was smooth and clear prompt reply Reviewed on: 16th April 2025

Excellent customer service

Darlington provided us with an interest only mortgage despite being relatively advanced in years! The process was straightforward and they have kept us informed throughout the whole process and since the granting of the mortgage. Reviewed on: 15th April 2025

Supporting the older lender - thanks Darlington

Darlington were one of the few mortgage lenders who would offer us a mortgage due to our ages. They recognised we had excellent credit ratings and supported our aspiration to own a home again. Reviewed on: 15th April 2025

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