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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (908 reviews)

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4.83

Based on 908 reviews, last reviewed 14th Jan 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

I was very pleased with the help we got with process... I was very pleased with the help we got with processing the forms and documents. Reviewed on: 14th January 2026

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (908)

Review of the Darlington Building Society, Mortgages:

Everything was very good People from agency,engineer...

Everything was very good People from agency,engineers very well Reviewed on: 7th April 2025

As a first time buyer nearly 4 years ago I have had...

As a first time buyer nearly 4 years ago I have had a great experience with Darlington! Great customer service, quick responses and consistent communication! Reviewed on: 9th April 2025

Darlington asking for the Inns and Outs of a fart

When my wife and I applied for a mortgage via a mortgage broker, Darlington took a long time to make a descision to lend. They were quibbling over a £50 catalogue account that they wanted to be cleared before they would lend. ( Andwe have a joint income of over £100k) We had to remortgage with Darlington a second time , only because our solcitor forgot to register our New Build House in our names by the time the 2 year fixed rate expired. We could not use the whole market at the time becasue of that. Otherwise we would have got a much cheaper rate elsewhere. Reviewed on: 9th April 2025

Very happy with the product I have and efficient ser...

Very happy with the product I have and efficient service received. Reviewed on: 9th April 2025

Okay service

The online site and correspondence has been fine but I do think the rate I pay is a bit high but I agreed it so it is what it is. Hopefully I will get a more competitive rate on renewal. Reviewed on: 9th April 2025

Exceptionally friendly and proactive

I find the staff at Darlington exceptionally friendly and proactive. The are willing to help and show enthusiasm for their jobs. A rare commodity in today's world. I only use phone and online banking services. Reviewed on: 9th April 2025

Great service

I have found Darlington to be a caring bank giving me the best advice and information. Reviewed on: 9th April 2025

Darlington Building Society are so easy to work with

Darlington Building Society are so easy to work with, they have kept us in the loop throughout our first mortgage process and been amazing with our mortgage. Every question we’ve had has been answered quickly whilst putting our mind at easy. I would 100% recommend Darlington Building Society for a mortgage. Reviewed on: 9th April 2025

Always get informed by Darlington about what is goin...

Always get informed by Darlington about what is going on and f any changes being made. The interest rate on our mortgage is great as well as having it portable. Reviewed on: 8th April 2025

I am very happy with my mortgage

I am very happy with my mortgage Reviewed on: 8th April 2025

Remortgage

All options clearly described and best option for my circumstances selected Reviewed on: 8th April 2025

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