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Darlington Building Society: Mortgages reviews

4.83
Based on 941 reviews, last reviewed 28th Feb 2026
288% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026
Dawes's avatar
Dawes

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (941)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025

Good experience Nice people.

5
Good experience Nice people. Very fast Reviewed on: 16th April 2025

We were recommended Darlington building society,

5
We were recommended Darlington building society, I can’t remember who. We were surprised that the whole procedure was manual but being older we was perfectly happy with the process, it was in-depth and thorough. We found the interest rate to be competitive. We would recommend to other people. Reviewed on: 16th April 2025

Rates are not that competitive.

3
Rates are not that competitive. I asked about reducing mortgage term but they wanted £70 to do this which I didn't think was fair value. Reviewed on: 16th April 2025

Simply fabulous!!!

5
I have had my mortgage with them for almost 5 years now. No issues at all. Excellent at helping - easy to contact, I am also able to regularly receive updates thru email and post. I never had any issue with and in fact I have recommended them to my family and friends. A fantastic company! Reviewed on: 16th April 2025

Excellent service

5
Good service got me my morgage they got me a morgage for an older person now I was able to move nearer my chikdren Reviewed on: 16th April 2025

Brilliant

5
Never hade a problem even with a late payment. Reviewed on: 16th April 2025

Simple and straightforward application process.

5
Simple and straightforward application process. The team at the office are very helpful Reviewed on: 16th April 2025

We have a new mortgage with Darlington.

5
We have a new mortgage with Darlington. Everything has been super easy and straight forward so very happy. Reviewed on: 16th April 2025

I’ve been a member for 3 years now, excellent team ,...

4
I’ve been a member for 3 years now, excellent team , good online platform, user friendly system. Reviewed on: 16th April 2025

Mortgage application- no problems

5
My mortgage application went through without any problems. Reviewed on: 16th April 2025