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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025
Joan B's avatar
Joan B

Darlington Building Society Branch Review

5
The best lender I have dealt with in my 40 plus years of dealing with various lenders. Efficient, highly personable, extremely helpful. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
My sale and purchase have not been easy but Darlington have been fantastic. Rebecca Russell is always very helpful. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
Mandy has been really helpful, always easily contactable and friendly. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
As a single person, the valid explanation of everything in lamen terms, and the patience that was given was great. Reviewed on: 31st August 2022
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Verified Member

Darlington Building Society Branch Review

5
Friendly advisors who calmed me down and suggested my mortgage broker was probably on holiday! He was and you both helped me. Thank you. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Friendly and approachable staff. The opportunity for us to take additional borrowing. Ann Walpole was great and very helpful and friendly. Reviewed on: 31st August 2022
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Verified Member

Porting Mortgage

5
This is the third time we have done a mortgage application with the Darlington and each time we have had fantastic service. Ann Walpole has dealt with our process and we could not have had a better service from beginning to end. This lovely lady has made the stressful process of a mortgage so much easier, explaining every detail and answering my questions with complete understanding. I would definitely recommend anyone who is looking for a mortgage to contact the Darlington as their approach to people who have different circumstances from the usual criteria which most lenders require is so refreshing and vital to todays lifestyle. Thank you Ann and everyone at the Darlington Reviewed on: 4th August 2022
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DBS Verified Member

Darlington Building Society Branch Review

5
Broker got us aboard with Darlington, since that mortgage offer came to an end it was super easy to get in touch directly with the bank to discuss current offers. V.helpful Reviewed on: 30th June 2022
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Verified Member

Darlington Building Society Branch Review

5
I just knew I would be in good hands the staff are lovely and helpful. Thank you for being our mortgage provider Reviewed on: 30th June 2022
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Verified Member

Darlington Building Society Branch Review

5
Easy to get in touch with the mortgage team via email Reviewed on: 30th June 2022
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Verified Member

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