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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025
Joan B's avatar
Joan B

Mortgage review

4
For the most part communication was great and I appreciate you accepting stipend income, but after being told my applications was approved I had nothing for 2 weeks and then I was asked for more documentation which delayed my completion date Reviewed on: 10th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
We liked the personal contact but unanswered and non returned calls are frustrating as was the delay between valuation and offer of loan Reviewed on: 9th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Excellent offers, great customer service and communications. Easy to understand advice. Reviewed on: 6th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Buy to let product. Everything was good however had to wait longer than the given number of days for mortgage offer to arrive, which delayed purchase. Reviewed on: 5th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Customer service is very helpful, I am really impressed, I think you are the best Reviewed on: 4th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
It's fine. Process could be a little faster? Reviewed on: 3rd September 2019
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Mortgage customer

Excellent customer customer

5
Darlington Building was the only lender that would give us a mortgage due to our age, highly recommended Reviewed on: 20th August 2019
Mr Ali's avatar
Mr Ali

Mortgage Team branch review

5
I was very happy to get a mortgage with the Darlington. The process took a look too long to get the offer, otherwise very very happy! Reviewed on: 11th August 2019
Mortgage Team branch customer's avatar
Mortgage Team branch customer

Mortgage Team branch review

5
Very quick to come to a decision. Will lend to older people Reviewed on: 8th August 2019
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Mortgage Team branch customer

Mortgage Team branch review

5
Online services would expedite matters Reviewed on: 3rd August 2019
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Mortgage Team branch customer

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