Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025
Joan B's avatar
Joan B

Cockerton Branch review

5
Really helpful on the accounts. Great advice. Reviewed on: 9th May 2018
Cockerton Branch customer's avatar
Cockerton Branch customer

Mortgage review

5
The only slight negative we would make would be to say we would have found it a lot easier and quicker if all documentation required was asked in one go. Reviewed on: 2nd May 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Like the fact that mortgage applications are assessed by people, not just computer software Reviewed on: 22nd April 2018
Ms Snowball's avatar
Ms Snowball

Mortgage review

5
Easy communications with the society; and best offer of loan. Reviewed on: 16th April 2018
B Oograh's avatar
B Oograh

Mortgage review

5
We were more than satisfied with the process. Reviewed on: 7th April 2018
Mr & Mrs Newcombe's avatar
Mr & Mrs Newcombe

Mortgage review

5
Joanne Craggs was amazing throughout our mortgage journey. So helpful and professional, thank you so much for everything. Highly recommended. Reviewed on: 5th April 2018
Waud's avatar
Waud

Mortgage review

5
Liam Tweddle has been a lifeline throughout my application and granting of my mortgage. Always on time with calls and always returned calls when requested. Reviewed on: 3rd April 2018
Thomas's avatar
Thomas

Mortgage review

5
Everything was very good. Couldn't ask for more helpful staff. Reviewed on: 31st March 2018
Mrs Riley's avatar
Mrs Riley

Mortgage review

5
Excellent throughout. I have no complaints, only praise. Thank you Reviewed on: 25th March 2018
Mrs M's avatar
Mrs M

Mortgage review

3
Everything ok, but quicker responses would have been better Reviewed on: 7th March 2018
Mr & Mrs Dixon's avatar
Mr & Mrs Dixon

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill