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Domestic and General: Warranty reviews

2.09
Based on 94 reviews, last reviewed 15th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
26%
See only 4 star reviews
3%
See only 3 star reviews
9%
2 star
See only 2 star reviews
0%
See only 1 star reviews
62%

Latest highest rating:

5

Bought washing machine ,also jewellery ,both good co... Bought washing machine ,also jewellery ,both good cover n price. Customer care good when talked to them ,lost my details !. Reviewed on: 5th September 2025
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Philip Storey

Latest lowest rating:

1

Please careful Beware of and Please don’t ever use… Beware of and Please don’t ever use this company. Their service is worse than terrible and their charges are exce... Read more Reviewed on: 15th February 2026
Ali's avatar
Ali

About this product

At Smart Money People, we collect Domestic and General Warranty reviews from customers like you. If you're thinking of getting Domestic and General Warranty check out our reviews, or if you're an existing Domestic and General customer - please share your experiences with our community in order to help out others!

Domestic and General Warranty reviews (94)

Review of the Domestic and General, Warranty:

Great company for home appliances insurance

5
Amazing company with quick response to call out and broke down appliance was promptly fixed. Reviewed on: 10th October 2022

Simple, fast and hassle free

5
Using D&G was a simple process. All of the forms and information were simple and quick to follow out. Communication from the company has been prompt and friendly, and I have had no isssue whatsoever. I'd definitely recommend them to anyone who wants a decent and professional service. Reviewed on: 30th May 2017

Not Great!

3
I've had warranties with D&G for a few of my appliances and I pay monthly via Direct Debit. However, my DD failed twice and I only found out when I had a letter demanding the full price of £270-odd. I had no correspondence before this. Has I known after the first DD failed, I would have rectified this. It also takes ages for anyone to answer emails or messages. Reviewed on: 24th December 2016

Always go direct

5
I had quote from curry's where I bought washing machine but don't rate their service . then had quote from Zanussi (who use Domestic and general) at £5.40 a month. I went direct to Domestic & General website and covered both washing machine and tumble dryer for that money. Reviewed on: 13th September 2016
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