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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.36 (140 reviews)

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4.43

Based on 140 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

11%

Latest highest rating:

5

Dealing with the Dudley building society has been fa... Dealing with the Dudley building society has been fantastic, it's like going back in time where you actually get real customer experience. If they onl... Read more Reviewed on: 7th February 2026

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

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About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Dudley Building Society Mortgages reviews (140)

Review of the Dudley Building Society, Mortgages:

Friendly, knowledgeable and expedient.

Friendly, knowledgeable and expedient. Exceeded my expectation dealing with my transaction. Reviewed on: 22nd March 2024

Highly recommend

We have had mortgages with dbs for over 30 years, they have been amazing. Reviewed on: 21st February 2025

Great interaction ,very pleasent,knowledge was clear...

Great interaction ,very pleasent,knowledge was clear and all round good customer service Reviewed on: 4th February 2025

I have held my mortgage with Dudley Building Society...

I have held my mortgage with Dudley Building Society for a significant period of time and have had excellent service throughout and today when I was enquiring about final repayment of the mortgage Reviewed on: 1st February 2025

mortgage

Dudley have been great help. Claire is fab. Reviewed on: 23rd January 2025

Support ex-pat customers

As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not convenient, it is expensive to phone, phone calls can be missed, texts are not delivered. Reviewed on: 20th December 2024

Excellent fast response to our enquiry

Excellent fast response to our enquiry Reviewed on: 21st October 2024

Due to circumstances the society have been able to s...

Due to circumstances the society have been able to support us through a difficult time and we are grateful to Claire for all the assistance she has given to us. Reviewed on: 15th October 2024

The repaymnt rates have been manageable

The repaymnt rates have been manageable Reviewed on: 30th August 2024

Overall helpful and fit for purpose.

Overall helpful and fit for purpose. So glad I found them ! Reviewed on: 15th July 2024

Mortgage redemption

Just been in the fortunate position to pay off my mortgage. What a seamless and easy process. Shout out to Caroline for all her help. Reviewed on: 2nd July 2024

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