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Dudley Building Society: Mortgages reviews

4.29
Based on 122 reviews, last reviewed 25th Feb 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
7%
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3%
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2%
See only 1 star reviews
12%

Latest highest rating:

5

I asked for a lot of lot information going back seve... I asked for a lot of lot information going back several years. All provided very quickly. Reviewed on: 25th February 2025
Mohammed A's avatar
Mohammed A

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024
Malcolm C's avatar
Malcolm C

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Dudley Building Society Mortgages reviews (122)

Review of the Dudley Building Society, Mortgages:

Extremely helpful

5
Called up for some advice as I wanted to change my payment date. Rebecca was extremely helpful, informative and the company offer a good amount of flexibility which is refreshing. Reviewed on: 24th February 2025

Friendly and supportive

5
Claire Sanders was amazing today. I am an existing customer needing help with a move and she really helped with solutions and not just words. Makes me happy to be with Dudley and will always recommend. Thank you Claire Reviewed on: 20th October 2022

Friendly and community spirited

5
We have had a mortgage now with the society for nearly thirty years and I have to speak as I find, they are amazing, through the tough times, we have had a few, they listen, advise and they treat you with respect and kindness as much as if You were about to deposit a million pound. Thank you so much to Claire Sanders, Gemma and Laura and the team Jane Reviewed on: 31st August 2022

Great service and very understanding every time , take time with any issue

5
My experience has been great with Dudley Building society they have supported me in a very big way and each time took time listening to me please please have your mortgages with Dudley building society you dont need to struggle great proffesional who will listen and guide you too . Reviewed on: 27th August 2022

Help with mortgage areas

5
Claire sandres has been very helpful and supportive. I have been going through financial and medical difficulties Claire has guided me through the process and her advice has really helped not just financially but mentally too. Reviewed on: 24th August 2022

The Worst Lender EVER

1
Avoid Dudley at all costs!! 2 months down the line and still no further forward, I work for a broker and have dealt with hundreds of lenders over 6 years, but Dudley is by far the worst I have ever dealt with. Reviewed on: 23rd August 2022
Reply from Dudley Building Society Hi Sophie, thank you for your feedback. We're sorry to hear that you had a poor experience - we'd be keen to understand what happened. Can you please get in touch with us either by giving us a call on 01384 489195 or by emailing us at [email protected]. Response date: 24th August 2022
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Dudley Building Society

Absolutely shocking

1
Took 2 months to respond to a request to re-finance. Hiked up the monthyl repayments by 18% without explanation. Reviewed on: 14th August 2022

Poor underwriting process

1
The society has massive delays on underwriting mortgages. The excuse is low staffing. They also change timescales without warning. Reviewed on: 10th August 2022

Dudley Building Society Branch Review

5
Always a friendly face and help. Reviewed on: 31st July 2022

Dudley Building Society Branch Review

5
Very friendly staff and very happy with the service they provide. Reviewed on: 31st July 2022

A Customer Friendly Society

5
A friendly, helpful workforce. Very knowledgeable operatives on the phone. Very clear information when circumstances change. Good informative website, although sometimes difficult to access. Reviewed on: 25th July 2022
Reply from Dudley Building Society Hi, thank you for your feedback. We would be keen to understand what you found difficult to access on our website so that we can make improvements. Please get in contact with us if you are happy to provide this feedback. Response date: 26th July 2022
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Dudley Building Society

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