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first direct: Bonus Saving Account reviews

Name: Bonus Saving Account
Rating: 4.83 (40 reviews)

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4.76

Based on 40 reviews, last reviewed 2nd Mar 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

Great app and service So easy to use their app to manage everything. Customer service is amazing when needed Reviewed on: 2nd March 2025

Latest lowest rating:

1

Lowered an already low interest rate ... Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

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About this product

first direct Bonus Saving Account reviews (40)

Review of the first direct, Bonus Saving Account:

Easy app monthly transfer

Easy app monthly transfer from current account into bonus saver earning 7% potentially £136 pa -what’s not to like? Reviewed on: 15th February 2024

Simple and easy

Does exactly as advertised, switched earlier this year and couldn't be happier as it is a vast improvement on my previous savings account. Reviewed on: 23rd January 2018

Great rate

Great rate for the linked savings account. Easy to use on the app or website. Reviewed on: 21st November 2017

Better than the rest

A human with a pulse always available 24/7 if any problem arises I,e. 63 year old often forgets passwords, log ins, highly trained staff with "we can help " attitudes and in my experience always do makes online banking a pleasure if any problems arise. Reviewed on: 8th November 2017

Excellent account

5% interest fleable paying in. Excellent customer service. Reviewed on: 30th June 2017

Great scheme

After using a normal savings account for a while and making the switch to the bonus saver its great to see myself rewarded for saving with the interest and friendly reminders if i try to withdraw money Reviewed on: 15th January 2017

Love the company but feel let down by the decrease in the rate

I love First Direct and was pleased with their bonus saver rate in these difficult for savers times. However when base rate dropped by 0.25% FD responded by dropping their rate by more than the percentage cut. Th account is barely wort having these days - very disappointed Reviewed on: 30th August 2016

VERY HELPFUL

VERY GOOD CUSTOMER SERVICE, VERY HELPFUL Reviewed on: 22nd April 2016

Great interest rate and fantastic customer service!

First Direct win awards constantly for customer service, and with great products aswell, I have no complaints! Reviewed on: 11th February 2016

Great savings rate

First direct offer an incredible savings rate on their regular saver, I haven't seen any product come close on the rate they offer. Reviewed on: 26th January 2016

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