Write a review

Go to business site

First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6928 reviews)

View other First Response Finance products

4.95

Based on 6,928 reviews, last reviewed 20th Dec 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025

Read all reviews See your review

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

They made it so easy for myself and my wife.

They made it so easy for myself and my wife. We had bought a car from a car dealership and within the first three months, we started experiencing a lot of problems. Finally we were driving in the motorway and the car just started smoking really bad. So we went back to them since it was still under warranty. To our surprise they told us that the problem we had experienced was not part of the warranty cover. We had worked very hard and saved every penny we worked for. One of my friends had just bought his car using First Response Finance. I left an inquiry online the previous evening and the next morning we received a call to come in and see if we could qualify. The most amazing thing was that we didn’t know how to get there and using a bus was going to literally take an hour. Hahahaha, they sent us a cab to drive us to the car dealership that they used and it was free of charge!! By the end of the day we came back home driving our very own new car with a mileage of 11 thousand miles!! I would definitely recommend anyone to use them because not only were they were very professional about it, they put a huge smile on my wife’s face and that’s all I needed to see. Reviewed on: 25th May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 27th May 2025

Avoid this company Never missed a payment!

Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Response Finance. One was sold directly by them and was so dangerous that a reputable garage told me to return it immediately, calling it a death trap and unsafe to drive. Because I returned faulty and unsafe vehicles, they have now told me they will not finance me on ANY car, saying I’ve returned “too many” cars. That is their exact reasoning. I’m being punished for being sold broken and dangerous cars instead of them taking responsibility. After 10 years of loyalty, this is unacceptable. Posting this so people know exactly how this company treats customers when things go wrong. Reviewed on: 20th December 2025

Had such a great experience with them

Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 12th November 2025

Very good and recommendable and it’s very easy to us...

Very good and recommendable and it’s very easy to use , very fast and reliable Reviewed on: 28th September 2025

Reply from First Response Finance Thank you! Response date: 29th September 2025

BaCk On ThE rOaD

Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 24th July 2025

Good customer service all round really.

Good customer service all round really. Would definitely recommend to anyone wanting to buy there first car. Reviewed on: 22nd July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 23rd July 2025

They was very straight forward and it changed my lif...

They was very straight forward and it changed my life I was able to have a car when my credit score is broke. So thankyou very much. Reviewed on: 21st July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 22nd July 2025

Very good finance company very quickly and the staf...

Very good finance company very quickly and the staff its amazing Reviewed on: 21st July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 22nd July 2025

Was easy to set up and no stress attached, this was...

Was easy to set up and no stress attached, this was my first car and everything went smoothly with First Response Finance. Reviewed on: 20th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 21st July 2025

Excellent experience.

Excellent experience. Simple and straightforward and also completed in a timely manner. Reviewed on: 19th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 21st July 2025

Best finance company I’ve ever used

Best finance company I’ve ever used Reviewed on: 18th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 18th July 2025

Alternative products

Car Finance
from Black Horse 3.70 from 30 reviews
Car finance (discontinued)
from 1st Stop (inactive company) 4.19 from 15 reviews
Car Finance
from Northridge Finance 2.82 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub