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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

Fantastic service.

5
First response financed me on numerous occasions, when seeking car finance. Straightforward service, with no awkward questions when applying. Very helpful and friendly staff. Cannot fault this company in any way. Always ready to help. Reviewed on: 22nd July 2022

Seamless paperwork and process, couldn’t ask for it...

5
Seamless paperwork and process, couldn’t ask for it to be any simpler Reviewed on: 17th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 18th July 2025
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First Response Finance

5 Star Service

5
Very helpful and accommodating. Polite staff who were very knowledgeable and answered all my queries. Whilst providing me with an affordable package tailored to me. Reviewed on: 17th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 18th July 2025
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First Response Finance

Very helpful as I purchased 3 bad cars from Rix motors.

5
Very helpful as I purchased 3 bad cars from Rix motors.First response helped me when Rix motors was telling me how to go about repairing the vehicles.I was so impressed that I had first response on my side .I thought God help me I can not repair this vehicle.Especially since it was on finance .Wow thank you for them. Reviewed on: 17th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 17th July 2025
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First Response Finance

Excellent service very friendly and helpful and woul...

5
Excellent service very friendly and helpful and would recommend them to my friends and family and would use them again to buy another car Reviewed on: 16th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 16th July 2025
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First Response Finance

Was easy to get sorted.

4
Was easy to get sorted. No hassle just a phone call and done Reviewed on: 15th July 2025
Reply from First Response Finance Thank you James for the four-star review! Response date: 16th July 2025
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First Response Finance

They are quite efficient and quick the only problem...

3
They are quite efficient and quick the only problem is that the customer service does not reply emails in time Reviewed on: 15th July 2025
Reply from First Response Finance Hi Richard, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 15th July 2025
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First Response Finance

One of best company in the market even I have bad cr...

5
One of best company in the market even I have bad credit they approve my car finance . Reviewed on: 15th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 15th July 2025
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First Response Finance

Good all around very easy to do all sorted very quic...

5
Good all around very easy to do all sorted very quickly Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Malcolm! Response date: 15th July 2025
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First Response Finance

Amazing team easy process and great to work with

5
Amazing team easy process and great to work with Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Caitlin! Response date: 15th July 2025
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First Response Finance

First response finance never had a problem they info...

5
First response finance never had a problem they inform you if they have too would recommend and use again good communication you can't go wrong using first finance Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Darren! Response date: 15th July 2025
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First Response Finance