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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Service is good but the interest rate is absolutely...

Service is good but the interest rate is absolutely crazy Reviewed on: 8th July 2025

Reply from First Response Finance Hi, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 11th July 2025

Easy to communicate and offer advice to best suit yo...

Easy to communicate and offer advice to best suit your needs. Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! Response date: 11th July 2025

Excellent customer care great people and hassle free...

Excellent customer care great people and hassle free customer support Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! Response date: 11th July 2025

Easy to apply, quick proccess, my account is up to d...

Easy to apply, quick proccess, my account is up to date all time Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Absolutely brilliant, fast and easy.

Absolutely brilliant, fast and easy. Fantastic service. Reviewed on: 8th July 2025

Reply from First Response Finance Thankyou! Response date: 11th July 2025

First class in every way

Always had a first class experience with no issues , always trouble free , from start to finish and the after service is fantastic , they really go above and beyond to accomadate you every need Reviewed on: 8th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

Very smooth and fast would use again for sure

Very smooth and fast would use again for sure Reviewed on: 8th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

The first experience was that good I came back for a...

The first experience was that good I came back for a second Reviewed on: 8th July 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 11th July 2025

Perfect service...

Been with first response several years staff are everywhere so friendly and always willing to help Reviewed on: 8th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025

I've used First Response twice very quick payout and...

I've used First Response twice very quick payout and competitive rate Reviewed on: 8th July 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 11th July 2025

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