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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

They made it so easy for myself and my wife.

5
They made it so easy for myself and my wife. We had bought a car from a car dealership and within the first three months, we started experiencing a lot of problems. Finally we were driving in the motorway and the car just started smoking really bad. So we went back to them since it was still under warranty. To our surprise they told us that the problem we had experienced was not part of the warranty cover. We had worked very hard and saved every penny we worked for. One of my friends had just bought his car using First Response Finance. I left an inquiry online the previous evening and the next morning we received a call to come in and see if we could qualify. The most amazing thing was that we didn’t know how to get there and using a bus was going to literally take an hour. Hahahaha, they sent us a cab to drive us to the car dealership that they used and it was free of charge!! By the end of the day we came back home driving our very own new car with a mileage of 11 thousand miles!! I would definitely recommend anyone to use them because not only were they were very professional about it, they put a huge smile on my wife’s face and that’s all I needed to see. Reviewed on: 25th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 27th May 2025
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First Response Finance

Helped me finance my first car, amazing service!

5
Helped me finance my first car, amazing service! Reviewed on: 14th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025
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First Response Finance

Very professional and they made the whole process ve...

5
Very professional and they made the whole process very easy from start to finish Reviewed on: 13th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 14th July 2025
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First Response Finance

Fantastic people and company so far haven't had a si...

5
Fantastic people and company so far haven't had a single issuse and when I had a concern it was explained very calmly and reassuringly, over the moon with the company and also like how you can see everything on your account Reviewed on: 12th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 14th July 2025
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First Response Finance

I have car on finance with first response and I'm ve...

5
I have car on finance with first response and I'm very happy Reviewed on: 11th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025
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First Response Finance

Help me with two motorbike couldn’t be happier

5
Help me with two motorbike couldn’t be happier Reviewed on: 11th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025
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First Response Finance

There just great took me on when others wouldn't...

5
There just great took me on when others wouldn't Reviewed on: 11th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025
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First Response Finance

Fantastic experience, great customer service.

5
Fantastic experience, great customer service. Reviewed on: 11th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 14th July 2025
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First Response Finance

The staff are amazing.

5
The staff are amazing. They are kind and caring and any question is never too much. Reviewed on: 11th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

First class company

5
First class company and I have never experienced any problems with them and would certainly use again Reviewed on: 11th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

Mr Douglas lee

5
I’ve used first response for a good few years I’ve hope them so so helpful though out the last one a few weeks ago was the best one can’t fault them got what I was looking for in the end thanks first response Reviewed on: 11th July 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 11th July 2025
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First Response Finance