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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Easy to contact, very fast responces and excellent s...

Easy to contact, very fast responces and excellent service Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

I've had 4 cars and 3 personal loans with first resp...

I've had 4 cars and 3 personal loans with first response and every time I have spoken to someone in the phone, nothing is too much trouble and no question is a silly one to them. They are professional and friendly. I've not had a bad experience with them yet and I'm pretty sure that's how it will/would continue. I would highly recommend them and I cannot emphasis enough how grateful I am to them for everything. Genuine , professional and a friendly team. A total credit to the company! Reviewed on: 14th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Tracey! We hope you're happy with your new vehicle. Response date: 18th June 2025

They are very engaging effectively and efficiently

They are very engaging effectively and efficiently Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Fortune! Response date: 18th June 2025

I could not recommend first response finance enough!

I could not recommend first response finance enough! I really struggled to get my first car as my credit score is not the best and a lot of places turned me away and I had given up hope. I came across first response finance and I thought I’d give it one last go and within minutes I was accepted!! The team talked me though my next steps and gave me a list of car dealer ships that they worked with and within a week I had found the perfect car for me. Everything was such a breeze and all my worries were very quickly lifted off my shoulders. My car was paid for and delivered to me within 1 week of applying!!! 1 year on and I am still absolutely in love with my car and I hope that sometime in the future I will be accepted again. Absolutely fantastic company and they have helped me because a better mum for my children. We now enjoy family road trips and make our everyday life so much easier now we have our car. Thank you again! Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Amy! Response date: 18th June 2025

Nice company

Been with them for years and they have always looked after me. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Rosemary! Response date: 18th June 2025

An easy experience.

An easy experience. Easy to use app/website and always available for quick Communication. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Cameron! Response date: 18th June 2025

Excellent Service and Support 5 Stars All The Way!

I’m extremely pleased with the service I received from First response. The process was smooth, clear, and stress-free from start to finish. The team was friendly, helpful, and kept me informed at all times. They made sure I understood all the details of my car finance and offered me a great deal that fit my budget. I would highly recommend them to anyone looking for a reliable and customer-centric car finance company. 5 stars all the way! Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Kulin! Response date: 17th June 2025

Great customer service

The customer services are very helpful and friendly. Reviewed on: 14th June 2025

Reply from First Response Finance Thank you Carole for the five-star review! Response date: 17th June 2025

smooth and quick decision.

smooth and quick decision. very helpful staff. Reviewed on: 14th June 2025

Reply from First Response Finance Thank you Peter for the five-star review! Response date: 17th June 2025

Very friendly and efficient from start to finish ap...

Very friendly and efficient from start to finish application was completed without fuss Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Debra! Response date: 17th June 2025

Excellent company highly reommend

Excellent company highly reommend Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Glen! Response date: 17th June 2025

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