Smart Money People Logo

Great Western Credit Union: Loans reviews

4.87
Based on 628 reviews, last reviewed 31st May 2025
5800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service Easy application process, reply in a couple days, offered me the loan and a quick and easy payment option. Excellent customer service Reviewed on: 31st May 2025
Anthony P's avatar
Anthony P

Latest lowest rating:

1

Absolute joke, waited weeks for a response, rubbish... Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted. Reviewed on: 27th May 2025
Peter t's avatar
Peter t

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (628)

Review of the Great Western Credit Union, Loans:

Very helpful

5
Always help mostly wen I need them as a single mom I'm happy to know that they r these in my desperate times couldn't ask for any thing better thank to credit union Reviewed on: 12th June 2020

Excellent customer service

5
Easy application process, reply in a couple days, offered me the loan and a quick and easy payment option. Excellent customer service Reviewed on: 31st May 2025

I cannot get a loan with anyone because of my past d...

5
I cannot get a loan with anyone because of my past debts so I found out about credit union and they accepted me and gave me a chance and im so thankful that they helped me a lot when I desperately needed help Reviewed on: 31st May 2025

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Easy to use.

5
Easy to use. Great customer service Reviewed on: 30th May 2025

Happy customer

5
They are very quick with answering any questions needing answering and are always friendly. Reviewed on: 29th May 2025

Very accommodating, goes the extra mile to assist an...

5
Very accommodating, goes the extra mile to assist and make things easy Reviewed on: 29th May 2025

Always helpful.

5
Always helpful. Reply to any issues promptly Reviewed on: 28th May 2025
Reply from Great Western Credit Union Hi Jennie Thanks so much for your feedback! It's fantastic to see that we've repeatedly provided a great service. We're also so pleased that you have found the process with solving issues swift and effective. We're so glad that you are a member with GWCU, and look forward to supporting you again in the future! Thanks again Robin Response date: 30th May 2025
Bristol Credit Union logo
Great Western Credit Union

Absolute joke, waited weeks for a response, rubbish...

1
Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted. Reviewed on: 27th May 2025

I await the funds I was anxious but in the meantime...

5
I await the funds I was anxious but in the meantime it was excellent interraction with the team. The interest rates are manageable. True to the spirit of helping and understanding. Kudos Reviewed on: 27th May 2025
Reply from Great Western Credit Union Hi Thomas Thanks so much for your kind words! It's so pleasing to hear that your experience with our team was positive and that our approach felt supportive and fair. It's great to know our values shine through in the service we provide! We’d be thrilled to continue to assist you going forwards – if there’s more help you need, don’t hesitate to contact us. Warm regards Robin Response date: 30th May 2025
Bristol Credit Union logo
Great Western Credit Union

Great service!

5
Great service! I was able to get a consolidation loan at a very good rate even with a poor credit. Reviewed on: 27th May 2025
Reply from Great Western Credit Union Hi Bogdan Thank you for sharing your experience! We're really glad we could support you with a consolidation loan that met your needs. We're also delighted to hear that you felt it was at a good rate, something we strive to provide at GWCU! Thanks again for being a member and continuing to support GWCU. Best wishes Robin Response date: 30th May 2025
Bristol Credit Union logo
Great Western Credit Union

Do you have a different Great Western Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Great Western Credit Union has a range of products available. Check the ratings of each product to find the right one for you. View all products